Observability Engineer

ExperienceMinimum Experience: 47 yearsMinimum of 4 years of experience in an Observability Platform Engineering role supporting:

• Large-scale distributed systems
• High-traffic production environments
• Cloud-native platforms
• Microservices-based architectures

Basic Qualifications

• Certification in one or more observability platforms such as New Relic, Dynatrace, Zabbix, FullStory, or Splunk (Administrator or Architect level preferred).
• Proficiency in scripting languages such as Python and Bash.
• Hands-on experience with automation tools including Terraform, Ansible, Puppet, and Jenkins.
• Experience working within a SAFe Agile environment, including PI Planning, Agile Release Trains (ARTs), and cross-functional collaboration.
• Hands-on experience managing telemetry agents such as:
• Zabbix Agent
• Splunk Universal Forwarder
• New Relic Agents
• Experience configuring authentication and authorization using SSO, LDAP, SAML, and role-based access control.
• Experience developing custom integrations to extend observability capabilities.
• Strong troubleshooting, monitoring, and platform health management skills.
• Deep understanding of Azure and Google Cloud Platform (GCP).
• Experience sizing, designing, deploying, and administering distributed observability platforms.
• Experience onboarding diverse applications while optimizing platform performance, scalability, and licensing.
• Experience integrating observability platforms with enterprise systems such as CMDB, ITSM, and ticketing platforms.
• Experience implementing monitoring for the observability platform itself to ensure platform health, stability, and license optimization.
• Experience collaborating with external technology vendors.

Preferred Qualifications

• Hands-on administration experience with:
• New Relic
• Splunk
• Zabbix
• FullStory
• APM
• Infrastructure Monitoring
• Real User Monitoring (RUM)
• Synthetic Monitoring
• Session Replay
• Experience with SDLC and IT Service Management tools including:
• Jira
• ServiceNow
• PagerDuty
• Confluence
• Bitbucket
• Experience managing vendor relationships and technical engagements.
• Hands-on experience with public cloud platforms including Azure and Google Cloud Platform (GCP).
• Relevant certifications in Azure, New Relic, Splunk, Zabbix, or FullStory.

Overall Improvements Made

• Standardized capitalization (e.g., Azure, Bitbucket, ServiceNow, New Relic, Google Cloud Platform (GCP)).
• Corrected grammar and sentence structure throughout.
• Improved consistency in verb tense and bullet formatting.
• Replaced inconsistent terminology (e.g., Metric, Event, Log, Trace metrics, events, logs, and traces).
• Standardized terminology for observability, monitoring, telemetry, and cloud technologies.
• Improved readability while maintaining the original responsibilities and intent.
• Aligned the JD to the style typically used by multinational technology organizations and Global Capability Centers (GCCs).