O2C Cash Application Analyst

The Cash Application Analyst plays a critical role in the optimization hand on and oversight of cash application processes. This position requires a higher level of analytical thinking, process improvement focus, and interface with global stakeholders and internal O2C partners across the High Radius and/or Emagia ecosystems.

Key Responsibilities / Tasks & Duties:
- Independently manage & monitor automated and manual cash application activities using High Radius CAA and/or Emagia Cash Application module.
- Analyze unapplied cash & implement resolution strategies in collaboration with CLS, DMS & EIPP teams.
- Act as subject matter expert (SME) for High Radius & Emagia CAA processes & workflows.
- Lead and/or support continuous improvement projects to streamline cash application processes.
- Reconcile payment data discrepancies between ERP & High Radius CAA cloud and/or Emagia Cash Application Module.
- Generate KPI metrics, support audit requests, and ensure compliance with internal controls.
- Train & mentor junior team members on tools, processes, and standards.
- Support integrations between CAA and EIPP/CRD/CLS/DMS modules via UAT.

Education & Experience Requirements:
- Bachelor s degree in Accounting, Finance, Business Administration, or related field required.
- 3-5+ years of experience in cash application or O2C functions, preferably in a global shared services environment.
- Proficient experience with High Radius CAA cloud or similar cash application automation tools required.

Technical Skills:
- Proficient ERP SAP S4 Hanna ERP required
- Advanced user of High Radius CAA & working knowledge of CRD, CLS, DMS, and EIPP modules.
- Advance Excel skills (pivot tables, lookups, etc.).
- Advance understanding of US & Canadian banking formats (BAI, MT940, etc.) and remittance processing.

Soft Skills:
- Strong analytical & critical thinking abilities.
- Ability to lead process improvement initiatives.
- Excellent written & verbal communication in English; additional languages a plus.
- Ability to work under pressure & handle complex scenarios.
- Strong stakeholder management & cross-functional collaboration.

- Work in accordance with Xylem s Core Values and Global Code of Conduct.
- Participate in team meetings, knowledge-sharing, and continuous learning activities.
- Collaborate across global teams in a matrix environment.
- Adhere to internal controls, audit, and compliance standards.
- English spoken on zone on Production floor.

This role requires to work in shifts.