Nurse Multi-Specialty OPD Clinic

Client Location: Sarjapur, Bangalore

Employment Type: Full-Time

Reports To: Centre Manager

About the Client Network - They are building a premium urban, multi-specialty clinic network in Bangalore, with each centre hosting ~1015 doctors across fixed and visiting specialties. The model emphasizes efficiency, digital workflows, infection control, and an elevated patient experience.

Role Purpose

Deliver disciplined, protocol-driven clinical assistance across outpatient services, ensuring digital vitals capture, paperless EMR documentation, seamless procedure support, infection control, and high-quality patient experience in a fast-paced multi-specialty clinic environment.

Experience & Qualifications

• BSc Nursing / GNM (mandatory).
• 2- 6 years in OPD, day-care, or multi-specialty clinic settings preferred.
• Experience with digital EMR systems and paperless workflows is an advantage.

Core Responsibilities

1. Clinical Preparation & Digital Documentation

• Capture and record vitals (BP, pulse, temperature, SpO, weight, BMI) digitally in EMR before each consultation. • Enter structured clinical history pointers directly into the clinics paperless EMR system. • Ensure 100% accuracy and completeness in all digital entries. • Maintain electronic task checklists for nursing workflows

2. Procedure Assistance

• Assist doctors during minor procedures including dressings, injections, nebulization, wound care, and basic emergency support. • Anticipate doctor requirements to prevent delays

3. Procedure Room & Sterilization Readiness

• Prepare and maintain sterile trays and instruments. • Follow autoclaving and sterilization protocols strictly. • Maintain digital logs for tray readiness and equipment checks.

4. Consent & Pre-Procedure Protocol

• Verify informed consent in the EMR prior to procedures. • Conduct pre-procedure checks and escalate deviations to the doctor or Center Manager. • Ensure all pre-procedure documentation is digitally captured for compliance.

5. Infection Control & Biomedical Waste

• Maintain strict biomedical waste segregation and infection-control protocols. • Support digital audit trails for compliance reporting.

6. Patient Education & Care Continuity

• Educate patients on post-consult instructions, medications, and follow-up schedules. • Document all instructions and reminders digitally to maintain paperless patient records.

7. Digital EMR & Workflow Support

• Ensure all vitals, procedure notes, and patient interactions are entered into EMR in real time. • Support the clinics paperless operational model, reducing reliance on physical forms. • Collaborate with IT and clinic management to optimize EMR usability and efficiency.

Key Performance Indicators (KPIs)

• Digital Vitals & EMR Accuracy: 100% • Procedure Readiness: Zero consult delays due to nursing gaps • Infection Control Compliance: Zero audit non-conformities • Patient Satisfaction (Nursing Touchpoints): Above clinic benchmark • Paperless Workflow Compliance: 100% of patient records digitally maintained.

Core Competencies

• Calm, professional bedside manner. • Strong operational discipline and attention to detail. • Adaptability to multiple specialties and rotating doctor schedules. • Digital literacy for EMR, task checklists, and real-time data entry. • Comfortable working in fast-paced, paperless urban clinic environments.