NRI Relationship Manager

Company Description City Union Bank Limited is a leading Indian bank with a rich legacy of over 12 decades, originally founded in 1904 and evolved through multiple strategic amalgamations. The bank offers a full range of financial solutions designed to empower individuals and businesses with innovative, tailored services. With a strong network of 850+ fully computerized branches and 1,654+ ATMs across India, City Union Bank combines wide reach with customer-centric service. The bank is committed to leveraging state-of-the-art technology to enhance the banking experience while upholding its founding principle of service with a smile. Applicants can expect to join a well-established institution focused on continuous improvement and modernization.
Role Description The NRI Relationship Manager is a full-time, on-site role based in Ahmedabad. The role involves managing and growing relationships with Non-Resident Indian (NRI) customers, understanding their banking and investment needs, and offering appropriate products and services. Daily responsibilities include handling account openings, deposits, remittances, and other NRI-related services; resolving customer queries; and ensuring high service standards. The NRI Relationship Manager will proactively engage with existing and prospective clients, conduct regular follow-ups, and support branch-level business development initiatives. The role also includes collaborating with internal teams to ensure compliance with regulatory requirements and smooth execution of NRI transactions.
Qualifications

• Candidates should possess strong customer relationship management, client servicing, and interpersonal skills to build and maintain long-term NRI customer relationships.
• Candidates should possess solid knowledge of retail banking products, NRI account services, remittance procedures, and basic investment offerings.
• Candidates should possess effective communication skills, both verbal and written, along with presentation and negotiation abilities.
• Candidates should possess analytical and problem-solving skills to understand customer needs, resolve issues, and ensure accurate transaction handling.
• Candidates should possess proficiency in basic computer applications and banking software, with attention to detail and adherence to compliance and regulatory guidelines.
• Relevant experience in banking or financial services, preferably in NRI or relationship management, is highly beneficial.
• A bachelor's degree in finance, commerce, business administration, or a related field is preferred.