Nordics Ops Support

Job Summary

As part of the Strategy Executions Operations, the Senior Associate will be responsible for a diverse set of functions including support for Business Leaders, reporting and analysis, delivery management, and client relationship management. The role demands strong professional experience, a high level of accuracy, and a commitment to timeliness, reflecting the teams emphasis on precision and reliability.

In addition, the position requires excellent communication skills - both written and verbal - across platforms such as email and Microsoft Teams. The Senior Associate will play a key role in supporting business leaders, particularly Partners and Senior Management, by delivering insightful reports, conducting data analysis, and providing strategic recommendations.

GDS Overview

Global Delivery Services (GDS) - Clients Industries Operations team provides operational and decision-making support to the Clients Industries Leadership and to various Global Markets functions.

Our diverse teams specialize in coordinating Business Development (BD) activities, supporting Go-to-Market projects and providing operational support to the Clients and Industries organization. The team is spread across multiple locations around the globe.

Business unit specific description - Strategy Executions Operations - Nordics

Your key responsibilities

• Work alongside stakeholders to translate strategic vision into achievable goals.
• Co-develop and drive key strategic initiatives on behalf of stakeholders.
• Facilitate network meetings, develop actionable collaterals and drive action items till closure.
• Provide business insights, project planning and coordination as well as budget management support.
• Support stakeholders in transformation programs, control financials and measure ROI.
• Innovate, automate and standardize processes to build efficiencies.
• Help increase impact of the outlined strategies and run seamless day-to-day operations.
• Read, understand and sanitize the data, build reports, and provide insights.
• Drive meetings, build presentations that interpret the data and create valuable business insights.

Skills and attributes for success

• Capable of engaging effectively with multiple and senior stakeholders, understanding the objectives of their programs/initiatives.
• Interact effectively and maintain good rapport among a diverse group of team members, customers, and colleagues, demonstrating tact and diplomacy.
• Interact directly with the stakeholders to capture first level requirements for the projects and capture the requirements for complex projects.
• Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Strategy Executions Operations leadership as required.
• Demonstrate best work practices within department and among other teams.
• Team management and mentoring skills.

To qualify for the role, you must have

• Strategic Thinking: Ability to anticipate risks and opportunities, think proactively, forecast potential outcomes, and recommend effective solutions.
• Process Automation: Skilled in automating workflows using Excel and Microsoft Power Platform tools such as PowerApps and Power Automate.
• Data Visualization: Proficient in tools like Power BI for creating insightful visual dashboards.
• Continuous Learning: Self-driven with a strong commitment to ongoing learning and skill enhancement.
• Interpersonal Skills: Demonstrates confidence, maturity, and the ability to build and maintain strong client relationships.
• Cultural Intelligence: Open-minded and respectful of diverse perspectives, with an awareness of cultural influences on decision-making.
• Emotional Intelligence: Sensitive and empathetic in interactions, with the ability to regulate emotions and adapt effectively to different environments.
• Solution-Oriented Mindset: Demonstrates the ability to remain focused on finding effective solutions amidst ambiguity or uncertainty, rather than dwelling on the problem.
• Positive Attitude Resilience: Exhibits enthusiasm for learning, a proactive approach to challenges, the ability to perform under pressure, and a creative mindset for thinking beyond conventional boundaries.

Ideally, you ll also have

• Graduate / post-graduate degree - (Business Administration and Management) with 4 to 6 years of work experience.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.