HYDERABAD · FULLTIME
Non Voice Process Executive
Step In Placements
Hyderabad · onsite · Posted 11d ago
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Section · 01
About this role
Position - Customer Service Executive - Only Males
Females - Please ignore (Because Of No Transportation)
Process - Non Voice Process (70% Chat and 30% Calls)
Work Location - Madhapur (Beside Durgam Cheruvu Metro Station)
Qualification - Intermediate or Any Graduate / Any Post Graduate
Experience - Minimum 1 year experience required either in chat process or email process or semi voice process or blended process or international voice process or international non voice process
Excellent communication skills in English required
Working Hours - 9 hours shift with 1 hour break
Rotational Shifts
Rotational Week Off (1 week Off)
Shift Timings -
6.30pm to 3.30 am (or) 11.30 pm to 8.30 am
6 Days Working
Transportation - Not Provided
CTC Range -
Salary - 24K Take Home Salary
Immediate Joiners Required
Interview Process -
First Round is Telephonic
Final Round is Face To Face Interview
Key Responsibilities:
Engage with customers via chat to provide support and resolve issues.
Manage escalations effectively and ensure customer satisfaction.
Maintain accurate records of interactions and resolutions.
Contact
Rajesh - [phone removed] (Whatsapp & Voice Call) for more details
Giri - [phone removed] (Whatsapp & Voice Call) for more details
Email id - [email removed]
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Section · 02