Non Voice Process Executive

Walk-in || International non voice process (chat and email support role ) Hiring only experienced candidates .

We are currently Hiring for International Non Voice Process | Email support and Chat support

Contact : HR Prabhavathi

Phone number : [phone removed] / [phone removed]

Email ID : [email removed]

Interview Details

Date: Monday - Friday ( saturday and sunday no interviews )

Time: 10:00 AM 3:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100

Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

Reference : HR Prabhavathi

If you're interested in this position, you can revert me back or you can directly contact Prabhavathi - [phone removed] /[phone removed] .

This role involves:

Having daily interactions with the customer to handle issues from end to end via chat & Email.

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving i issues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays.

Educational/Work Experience and Requirements:

Must successfully pass a background check

Plus 2 is a must Graduation degree is a plus

Must have at least six months customer service experience or equivalent

Experience in the gaming/tech support industry is a plus

Perks and Benefits:

2 way free cab and food provided

To schedule your interview kindly contact

HR Prabhavathi send cv to [phone removed]/[phone removed] .

Email ID : [email removed]

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.