Non Voice Process Executive , Salary upto 4.5 L/A

Roles and Responsibilities

• Handle customer queries via email, chat, and non-voice process.
  
• Provide excellent customer service by resolving issues promptly and efficiently.
  
• Work on international call center operations for US clients (rotating shifts).
  
• Offer product suggestions based on customer needs and preferences.
  
• Maintain accurate records of all interactions with customers.
  

Desired Candidate Profile

• 1-6 years of experience in BPO/Call Centre environment.
  
• Excellent communication skills in English language (written & spoken).
  
• Ability to work rotating shifts including night shifts.
  
• Proficiency in handling multiple tasks simultaneously while maintaining accuracy.
  

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