Non technical senior

Post name - Non Technical Senior at SBOSS( State Bank Operations Support Services Pvt.Ltd )

Location - Mumbai - Belapur

Key responsibilities

Handling complex reconciliation and dispute cases.

Monitoring daily operational activities.

Mis preparation,tracking, and reporting.

Exception handling and root cause analysis.

Coordination withinternal stakeholders.

Customer grievance management and escalation handling,

Process supervision and compliance monitoring.

Support process improvement initiatives.

Any other operational responsibilites assinged by management.

Eligibility ;

Graduate /postgraduate in any discipline.

2+ years of experience in banking operations, reconciliation ,or customer support.

Strong analytical and stakeholder management skills.

Advance knowlege of MS excel and MIS reporting.

Contact- Swati - [HIDDEN TEXT]/ [phone removed]