NOC Tier 1

We Are Hiring NOC Tier 1

Immediate Joiners Preferred!

We are looking for enthusiastic and skilled candidates for the NOC Tier 1 role. Candidates with knowledge of network monitoring, ISP coordination, incident management, and technical support are encouraged to apply. Immediate joiners will be given preference.

Job Description

The NOC Tier 1 professional will be responsible for monitoring network connectivity, identifying service disruptions, coordinating with Internet Service Providers (ISPs), and ensuring timely resolution of network-related incidents. The candidate should have good communication skills, basic networking knowledge, and the ability to work in a fast-paced, 24x7 Network Operations Center (NOC) environment.

Roles and Responsibilities

• Monitor network connectivity and identify internet service disruptions or outages.
• Coordinate with ISPs and internal technical teams for incident escalation and resolution.
• Track tickets, follow up on open incidents, and ensure timely resolution within agreed Service Level Agreements (SLAs).
• Provide regular updates on incident status and service restoration to relevant stakeholders.
• Maintain accurate incident records, ticket details, and resolution updates.
• Identify recurring connectivity issues and escalate them to the appropriate teams.

Required Skills

• Basic understanding of networking concepts such as TCP/IP, DNS, VPN, and network connectivity.
• Good written and verbal communication skills in English.
• Knowledge of network monitoring tools and ticketing systems is an added advantage.
• Strong coordination, follow-up, and problem-solving skills.
• Ability to manage multiple incidents and prioritize tasks effectively.

Work Requirements

• Willingness to work in a 24x7 rotational shift environment.
• Must be flexible to work night shifts, weekends, and holidays.
• Candidates with experience in NOC, Network Support, Technical Support, or ISP Coordination will be preferred.
• Immediate joiners are preferred.

Job Details

• Job Title: NOC Tier 1
• Department: Network Operations Center (NOC)
• Employment Type: Full-Time
• Work Schedule: 24x7 Rotational Shifts
• Joining: Immediate Joiners Preferred

Contact details - Vijay HR ([email removed])

Interested candidates can share their updated resume to this E mail id and apply for this opportunity.