Noc Engineer

Strong experience in NOC Network environment.

Troubleshooting incidents from a queue, L1, L2 support, Sev4 or on conference bridges, Sev1-3.

Create or improve standard operating procedures based on what occurs to get us from red to

green.

Create and manage problem follow ups with your team and engineering to help improvement

system reliability in the future or teach others what you learned.

Router/Switch Migration, replacement, and upgrade.

Hands-on on Wireless infrastructure.

Knowledge Cisco ACI, Prime and ISE infrastructure.

Hands-on on Splunk and other monitoring tools.

Strong foundation on Palo Alto including Panorama and Log Collector.

Hands-on experience in replacing, configuring Palo Alto firewalls.

Strong experience on SSL and Certificates

Must have knowledge of F5 RMA process and troubleshooting related to LTM/GTM.

Good in Wireshark analysis.

Knowledge on Infoblox DDI.

Experience on Service-Now and other performance analysis tool.

Possesses a continuous improvement mindset with the team, embracing a DevOps culture and

constantly finds ways to make our systems more reliable.

Utilizes existing tools and leverage open source solutions to automate tasks with an emphasis on

scalability and reliability.

Regularly assess our metrics to identify trends in incidents to create problem records to improve our

systems and automating patterns.

education and experience:
Bachelors degree / University degree in Engineering / Technology (B.Tech / B.E. / BCA), Master’s

Degree would be an added advantage

4 to 6 Years of working experience in Network Operation Center/Engineering