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    Job · 21443643

    GURUGRAM · FULLTIME

    NOC Engineer

    Capgemini

    Capgemini

    Gurugram · onsite · Posted 2d ago

    Sourced fromNaukri
    Undisclosed1–4 yrsfulltimeGurugram

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    Section · 01

    About this role



    Job Description

    Monitor network, service, and application platforms using enterprise monitoring tools.
    Detect, acknowledge, and correlate alarms/events while performing initial triage and impact assessment.
    Create, manage, and maintain incident tickets with accurate severity, timelines, and documentation.
    Troubleshoot network and service issues across routing, switching, access, and application layers.
    Coordinate and manage P1/P2 incidents, including bridge calls and stakeholder communication.
    Escalate incidents to internal teams, vendors, and leadership to ensure timely resolution.
    Collaborate effectively with cross-functional teams to minimize service impact and restore services.
    Ensure compliance with operational processes, SLAs, and incident management best practices.
    For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.

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    Section · 02

    Skills

    Incident Managementstakeholder communicationNOCSwitchingImpact AssessmentMonitoring Toolstriagecompliance

    Section · Company

    About Capgemini

    Capgemini

    Capgemini

    IT Services & Consulting

    235k+

    employees

    1967

    59 years old

    Mumbai, Maharashtra

    India

    About

    Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.

    Industries

    IT Services & ConsultingAnalytics & KPOBankingSoftware Product

    Employee ratings

    53,345 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance7494Salary7201Work Culture5032Appraisal4419Senior Management3872

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