NOC Engineer

About the Job:

We are looking for a passionate and dynamic experienced IT Professional to join our team at Manipal Hospitals!

About Us:

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 8 million patients annually. Today we stand as an integrated network with a pan-India footprint of 49 hospitals across 24 cities with 12,600 beds, and a talented pool of over 11,000+ doctors and an employee strength of over 34,000.

Role: NOC Engineer

Location: Bangalore

Roles & Responsibilities

1. Monitoring of All assets in Datacentre including Network, Servers, and Storages through the monitoring tool.
2. Complete asset management of Datacentre.
3. Co-ordinate with both Network and Sysadmin team during L2/L3 level trouble shooting.
4. Manage basic data centre operations.
5. Monitor of backup which is running through tools. Inform the Backup team in case of failure of backup.
6. Submission of Daily reports, shift handover.
7. Mandatory to log all tickets through MSMA tool.
8. Will maintain documentation of all datacentre configurations, incident reports and maintenance activities, regular update on Rack usage and diagram.

Required Skills

1. Good understanding in basic networking preferably Cisco. 1st level Network troubleshooting (Wi-Fi, routing & switching)
2. Good understanding in Datacentre connectivity, passive cabling standards.
3. Knows the basic command to run in switch, check logs.
4. Good understanding in basic Servers installation               . Knowledge of how to connect a server, iDrac, Dual power supply.
5. Good understanding of TCP/IP and other protocols like DHCP/DNS.
6. Good Understanding of AD, Reset of password, understanding of Group Policy, Providing File Server Permission.
7. Knowledge in installing Hardware Devices in Racks including Servers, Switches.
8. Any issues he is required to immediately report to L2 Engineers supporting Network and Sysadmin.
9. Co-ordinate and Log calls with OEMs/Vendors as and when required.
10. Should be flexible for 24x7 Shift.