Nexthink Administration

TCS Hiring!!!

Role & responsibilities

• Administer and operate the Nexthink cloud platform and Portal
  • Support Nexthink Collector deployment, updates, and ongoing health monitoring
  • Configure and maintain dashboards, investigations, campaigns, alerts, and reports
  • Analyze experience data to identify trends, recurring issues, and degradation patterns
  • Translate business and operational requirements into relevant digital experience metrics and insights
  • Develop, test, and maintain Nexthink automations and remediation actions
  • Create and maintain remediation scripts using PowerShell and Bash
  • Support approved extensions of Nexthink functionality using API based integrations
  • Assist with integrations between Nexthink and ServiceNow or endpoint management platforms

• PowerShell Scripting
  • Bash Scripting
  • REST APIs