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    Job · 21265997

    CHENNAI · FULLTIME

    Network & Svcs Operation Specialist

    Accenture

    Accenture

    Chennai · onsite · Posted 5d ago

    Sourced fromNaukri
    Undisclosed7–11 yrsfulltimeChennai

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    Section · 01

    About this role


    Skill required: Network Billing Operations - Problem Management

    Designation: Network & Svcs Operation Specialist

    Qualifications: Any Graduation

    Years of Experience: 7 to 11 years

    What would you do
  1. Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve.Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers.

  2. Good Customer Support Experience preferred with good networking knowledge

  3. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

    What are we looking for
  4. Primary skill - Problem Management - P3

    Roles and Responsibilities:
  5. In this role you are required to do analysis and solving of moderately complex problems.
  6. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.
  7. The person would require understanding of the strategic direction set by senior management as it relates to team goals.
  8. Primary upward interaction is with direct supervisor.
  9. May interact with peers and or management levels at a client and or within Accenture.
  10. Guidance would be provided when determining methods and procedures on new assignments.
  11. Decisions made by you will often impact the team in which they reside.
  12. Individual would manage small teams and or work efforts (if in an individual contributor role) at a client or within Accenture.
  13. Please note that this role may require you to work in rotational shifts

    Qualification Any Graduation

    14. Sourced from naukri

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    Section · 02

    Skills

    Customer ExperienceCustomer SupportProblem managementComputer NetworksoperationsInformation Technologyback officeNetwork Operations

    Section · Company

    About Accenture

    Accenture

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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