Network & Svcs Operation Specialist

Skill required: Network Billing Operations - Problem Management

Designation: Network Svcs Operation Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.
Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies.

7 years of programming skills- advanced level in relation to responsibility for maintenance of existing creation of new queries via SQL scripts, Python, PySpark programming skills, experience with Databricks, Palantir is advantage, Direct active participation on GenAI and Machine Learning projects
Desire to learn and understand data models and billing processes

Critical thinking

Experience with reporting and metrics- strong numerical skills

Experience in expense, billing, or financial management

Experience in process/system management

Good organizational skills, self-disciplined, systematic approach with good interpersonal skills

Flexible, Analytical mind, Problem solver

Knowledge of Telecom Products and Services

What are we looking for 7 years of programming skills- advanced level in relation to responsibility for maintenance of existing creation of new queries via SQL scripts, Python, PySpark programming skills, experience with Databricks, Palantir is advantage, Direct active participation on GenAI and Machine Learning projects

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Qualification Any Graduation