Network & Svcs Operation Associate

Skill required: Network Billing Operations - Problem Management

Designation: Network Svcs Operation Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do
Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveNetwork Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies.Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for
Telecom Billing Knowledge

Good Communication skills

Basic SQL understanding


Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualification
Any Graduation