Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    3. Job

    Job · 16851009

    Accenture logo

    Network & Svcs Operation Analyst

    Accenture · Chennai · onsite · Posted 41d ago

    Undisclosed3–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Skill required: Network Billing Operations - Problem Management

    Designation: Network & Svcs Operation Analyst

    Qualifications: Any Graduation

    Years of Experience: 3 to 5 years

    What would you do
  1. Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve
  2. Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers.

  3. Good Customer Support Experience preferred with good networking knowledge

  4. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

    What are we looking for
  5. Primary skill - Problem Management - P2

    Roles and Responsibilities:
  6. In this role you are required to do analysis and solving of lower-complexity problems.
  7. Your day to day interaction is with peers within Accenture before updating supervisors.
  8. In this role you may have limited exposure with clients and or Accenture management.
  9. You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.
  10. The decisions you make impact your own work and may impact the work of others.
  11. You will be an individual contributor as a part of a team, with a focused scope of work.
  12. Please note that this role may require you to work in rotational shifts

    Qualification Any Graduation

    13. Sourced from naukri

    Skills

    Customer ExperienceCustomer SupportProblem managementComputer NetworksoperationsInformation Technologyback officeNetwork Operations

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Network & Svcs Operation Analyst · waiting for your command