Network Support Lead

Roles and Responsibilities :

• Design, implement, and maintain large-scale network infrastructure using L3 technologies such as WAN and switching.
• Ensure high availability of network services by monitoring performance metrics and implementing proactive maintenance schedules.
• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet those needs.
• Develop and maintain documentation for network architecture designs, configurations, and troubleshooting procedures.

Job Requirements :

• 9-15 years of experience in IT Services & Consulting industry with expertise in networking (L3).
• Strong understanding of routing protocols (e.g., OSPF) and switching technologies (e.g., VLANs).
• Resolve L3 / major network incidents
  Perform root cause analysis and preventive actions
  Design and optimize network architectures
  Advanced routing (BGP, OSPF, MPLS)
  Implement redundancy, HA, and failover designs
  Network security integration (firewalls, IPS, NAC)
  Lead network migrations and upgrades
  Automate network provisioning and operations
  Mentor L1/L2 engineers
  Technical Skills
  Advanced routing & switching
  WAN & data center networking
  Load balancing (F5, NGINX)
  Network security architecture
  Automation (Python, Ansible)
  Advanced monitoring and traffic analysis