Network Operator cum Field Engineer

Position

Network Operator cum Field Engineer

Experience

2+ Years

Educational Qualification

• BE / B.Tech in Computer Science, Information Technology, Electronics & Communication, or related discipline
• MCA
• M.Sc (IT)
• M.Sc (Computer Science)
• OR 3-Year Diploma in Computer Science, Electronics, or Information Technology

Job Summary

We are seeking a Network Operator cum Field Engineer to support and maintain enterprise network and security infrastructure. The role involves administration of Zscaler solutions (ZIA/ZPA), Linux servers, network troubleshooting, server management, and providing onsite as well as remote technical support. The candidate should possess strong problem-solving skills and experience in network operations and infrastructure support environments.

Key Responsibilities

• Administer and support Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions.
• Monitor, troubleshoot, and resolve network connectivity and security-related issues.
• Manage and maintain Linux servers, including routine health checks and troubleshooting.
• Perform server administration, monitoring, patching, and maintenance activities.
• Configure and support LAN/WAN environments and basic network infrastructure.
• Coordinate with users, vendors, and support teams for incident resolution.
• Perform onsite field support activities, including installation, troubleshooting, and maintenance of network devices.
• Monitor network performance and ensure adherence to service levels.
• Maintain technical documentation, incident logs, and operational procedures.
• Participate in shift operations and provide support during planned maintenance or critical incidents.

Required Technical Skills

• Hands-on experience with Zscaler (ZIA and ZPA)
• Linux Administration
• Server Management and Troubleshooting
• Basic Networking Concepts
• LAN/WAN Support
• TCP/IP, DNS, DHCP
• Routing and Switching Fundamentals
• Incident and Problem Management
• Network Monitoring and Troubleshooting

Preferred Skills

• Firewall administration
• VPN technologies
• Active Directory administration
• Cloud security exposure
• ITIL process awareness
• Network Security fundamentals

Desired Candidate Profile

• Minimum 2 years of experience in Network Operations, Infrastructure Support, or Field Engineering.
• Strong analytical and troubleshooting skills.
• Ability to work independently and in a team environment.
• Good communication and stakeholder management skills.
• Willingness to travel for onsite support activities as required.
• Experience working in 24x7 support environments is an advantage.

If you are interested, please share your CV with the following details as below -

1. Current CTC

2. Expected CTC

3. Notice period

Share your CV to [email removed]

Thanks