Network Operations Lead- Noida & Kolkata

Job Description : Team Leader / Assistant Manager Zonal Network Operations

• Location: Noida & Kolkata
• Experience: 3-6 Years (Hospital Operations, Provider Management, or TPA Desk Operations)
• Role Summary: Manage daily hospital network operations within the assigned zone. Act as the operational bridge between local hospitals, the KAM team, and the insurer to resolve real-time queries, desk issues, and tariff discrepancies.
• Key Responsibilities:
• Serve as the first line of escalation for hospitals and insurers regarding daily network access, tariff application, and portal/system issues.
• Coordinate directly with hospital TPA desks to ensure adherence to agreed tariffs and package rates.
• Assist the KAM in tracking zonal metrics, field queries, and hospital grievance redressal.
• Conduct periodic site visits and check-ins with empanelled hospitals to maintain strong working relationships.

Interested candidate can share their CVs at

WhatsApp [phone removed] or email at [email removed]