Network & Infrastructure Engineer

Position: Network & Infrastructure Engineer

Experience: 4–7 Years

Location: Noida

Job Objective

• To ensure stable, secure, and highly available IT infrastructure across all NMTronics locations by managing network infrastructure, cybersecurity, enterprise systems, collaboration platforms, endpoint management, and user technology services.
• The role requires a technically strong professional who can manage enterprise IT operations, support business users, implement infrastructure improvements, and ensure seamless IT service delivery.

Key Responsibilities

-Network & Infrastructure Management

• Manage and support LAN/WAN infrastructure across multiple locations.
• Configure and troubleshoot VLANs, routing, switching, and TCP/IP networks.
• Manage wireless networks including corporate and guest Wi-Fi.
• Perform Wi-Fi coverage surveys and optimize wireless performance.
• Support internet connectivity, ISP coordination, redundant links, and SLA monitoring.
• Participate in infrastructure projects including office setup, branch expansion, and server room implementation.
• Maintain network documentation, diagrams, and configuration records.

-Firewall & Network Security

• Configure and manage enterprise firewall solutions such as SonicWall/Fortinet.
• Manage VPN services including SSL VPN and Site-to-Site VPN.
• Implement security policies, IPS, access controls, and network security best practices.
• Monitor security events and troubleshoot connectivity and security issues.

-CCTV & Physical Security Infrastructure

• Manage CCTV network connectivity and troubleshooting.
• Support NVR systems, camera connectivity, and remote monitoring.
• Coordinate with vendors for CCTV maintenance and enhancements.

-Systems Administration & End User Support

• Provide technical support for Windows 11 desktops, laptops, and IT peripherals.
• Manage laptop deployment, imaging, configuration, and troubleshooting.
• Handle hardware, software, driver, and BIOS-related issues.
• Support employee onboarding, offboarding, and daily IT requirements.
• Manage network printers, drivers, and print policies.

-Endpoint Management & Security

• Manage endpoint enrollment, configuration, and compliance.
• Deploy device policies and security controls.
• Monitor patch management and device health.
• Ensure endpoint security standards are maintained.

-Collaboration & Video Conferencing Support

• Manage and support Microsoft Teams Rooms and Google Meet Rooms.
• Configure and troubleshoot Poly/Logitech conferencing equipment.
• Support cameras, microphones, audio systems, and meeting room technology.

-IT Asset Management & Documentation

• Maintain IT asset inventory and lifecycle records.
• Manage laptop allocation, warranty tracking, and AMC coordination.
• Create and maintain SOPs, knowledge base articles, and user guides.
• Document IT processes and troubleshooting procedures.

-Monitoring & Service Management

• Perform infrastructure monitoring and uptime tracking.
• Identify and resolve performance issues proactively.
• Maintain operational reports and service documentation.

Nice to have experience on:

-Microsoft 365, Azure & Identity Management

• Administer Microsoft 365 services and user accounts.
• Manage Azure AD / Entra ID identity services.
• Configure and maintain Microsoft Intune policies and device management.
• Support Microsoft Defender security features.
• Manage user access, password resets, MFA, and Conditional Access policies.
• Ensure identity and endpoint security compliance.

-Google Workspace Administration

• Manage Google Workspace user accounts, licenses, and groups.
• Support Google Drive, Google Meet, and collaboration services.
• Manage Admin Console settings, security controls, and MFA.
• Support shared mailboxes and access permissions.

Required Skills:

• Strong knowledge of enterprise IT infrastructure and operations.
• Hands-on experience with LAN/WAN, VLAN, routing, and switching.
• Good understanding of TCP/IP, DHCP, DNS, and network troubleshooting.
• Experience with firewall technologies such as SonicWall/Fortinet.
• Knowledge of VPN technologies and network security principles.
• Experience with Windows 11 administration and desktop support.
• Hands-on experience with Microsoft 365, Azure, Entra ID, and Intune.
• Experience with Google Workspace administration.
• Knowledge of endpoint management and security practices.
• Experience supporting video conferencing solutions.
• Basic understanding of CCTV networking.
• Strong troubleshooting, communication, and documentation skills.

Preferred Skills:

• CCNA certification or equivalent networking knowledge.
• Experience managing multi-location enterprise IT environments.
• Knowledge of SD-WAN technologies.
• Experience with network monitoring tools.
• PowerShell scripting or IT automation experience.
• Experience with IT service management processes.
• Strong vendor coordination and project execution skills.

Ideal Candidate Profile:

• A hands-on IT professional with experience across networking, systems administration, cloud collaboration platforms, and end-user technology.
• Ability to independently troubleshoot complex IT issues.
• Strong ownership mindset with the ability to manage multiple priorities.
• Comfortable working in a fast-paced, multi-location enterprise environment.