Network Engineer

Make your mark with Thiess As a global business, we are proud to offer diverse and rewarding career opportunities. We are committed to Thiess being a company that supports great people to succeed, develop their careers, and feel supported to reach their highest potential. We offer a safe and inclusive work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Every day, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change. Join us. Hone your skills and develop new ones. Take on big challenges and grow through mentorship, collaboration, and empowerment. Thiess is the place to make things happen

Why Thiess? Thiess is built on a proud history of delivering excellence in mining for over 90 years. With a team of 15,000+ across multiple continents, we blend world-class talent and cutting-edge technology to shape a sustainable mining future.

The Opportunity

• Deliver technical expertise and support to Thiess ICT by implementing ICT network solutions.
• Document and Enforce: Assist the ICT Network Team in documenting and implementing network policies and standards to ensure a superior communications environment for the business.
• Maintain Critical Infrastructure: Take direct responsibility for the maintenance and support of critical infrastructure.
• Communicate and Resolve: Handle communication, triage, and resolution of network issues effectively.

About The Role

• Drives delivery of work tasks to ensure business goals are achieved
• Supports others in the team to ensure delivery of results and improvements
• Effectively coordinates efforts with stakeholders to achieve results
• Deals effectively with issues, conflict and problems and escalates matters for resolution as required
• Actively supports and champions change initiatives across the business
• Understand critical risks in work area and reassess hazards if changes occur in the work area.
• Familiar with and applies the standards and procedures relevant to job .
• Stop the job if in doubt and fix the problem or warn people of any danger .
• Share knowledge with others and contribute to team discussions and meetings
• Take a lead role within the team in working towards financial goals
• Follow and encourage adherence to business processes relevant to their work
• Demonstrates a broad understanding of Thiess’ functional structure and commercial interests
• Works autonomously and with minimal oversight to complete most work activities
• Provides input and advice to other team members and stakeholders when asked
• Builds rapport and strong working relationships across a diverse group of stakeholders
• Listens and communicates clearly to influence stakeholders (verbally and in writing).
• Actively keeps stakeholders informed of work activities and outcomes
• Maintain a high level of professionalism, integrity, interpersonal and communication skills and present a customer focused attitude in daily operations
• Provide timely and quality support, investigation, response, feedback, escalation, assistance, and resolution to incidents logged by the Thiess Helpdesk to Thiess & Business Unit Employees
• Proactively review the services being provided to ensure they are fit for purpose, cost effective and performing adequately
• Develop & maintain relationships with business representatives and key stakeholders
• Work with the relevant ICT team members to develop and maintain;
• ICT Architecture Standards
• ICT Infrastructure Standards
• Identify, develop and maintain other ICT Standards as required.
• Ensure all systems and network services are available when required by the business and are performing as expected
• Provide feedback to clients on the status of faults and services requested
• Maintain security systems to ensure that data security is maximized
• Monitor the systems to identify potential issues and forecast future requirements
• Supervise the installation and maintenance of relevant hardware and software
• Promote a collaborative environment within and across D&T teams
• Produce and maintain process documentation
• Produce and maintain network policy documentation
• Produce recommendation documents
• Assist procurement needs by obtaining prices and sourcing ICT supplies as directed
• Communicate / share idea / knowledge
• Keep up to date with industry developments and identify appropriate applications and new initiatives as required
• Continually seek ways to improve ICT delivery and services
• Drive a culture of continual improvement in the level and the efficiency of delivery of ICT services
• Monitor developments in ICT technology and make recommendations to management on the adoption of appropriate new technologies
• Report at weekly team meetings on project activities and support tasks
• Provide technical advice and support to ICT Support staff when required
• Provide support & advise to junior members of the team
• Adopt change management processes and best practices in the implementation of changes to major IT&T systems
• Ensure that business requirements are considered and catered in all planning activities
• Comprehensive understanding of IP and associated protocols (eg TCP, UDP, RTP, DMVPN etc.)
• Comprehensive understanding of VPN technologies (in both MPLS and Internet contexts)
• Comprehensive understanding of hierarchical network design methodologies and technologies
• Firm understanding of the OSI model.
• Firm knowledge of industry cabling standards and methods
• Working knowledge of Voice over IP
• Comprehensive knowledge of Network Design fundamentals
• Comprehensive knowledge of industry standard routing protocols; specifically, OSPF and BGP
• Working knowledge of Internet registrars
• Expert level knowledge of all wireless standards including spectrum analyzers, surveying tools, Wi-Fi security, RF
• Expert level knowledge working with and implementing wireless mesh networks (in-pit or highly mobile mesh experience preferred)
• Demonstrated knowledge of Security concepts 802.1x and Cisco ISE in a production environment.
• Demonstrated experience troubleshooting wireless and wireless mesh networks.
• Working knowledge of next generation firewall technologies specifically Palo Alto.

About You

• 4-5 years demonstrated experience in the operation and design of enterprise level converged networks.
• 4-5 years network experience in working with cloud-based applications.
• To work in 24x7 (rotational or fixed) shifts depending on business needs.
• Provide 24x7 timely and quality L2/L3 network support to Thiess global sites.
• Responsible for working closely with Thiess SD team for any ICT issues.
• Four (4) years’ experience working with Cisco and Juniper technologies including routers, switches, firewalls, and advanced Wireless.
• Experience working within environments that encompass enterprise level network technologies such as disaster recovery and high availability networks, spanning tree, VoIP, Wireless, content switching and Cloud design.
• Experience of working within a complex ICT server environment at a network level
• Experience with working in an environment that is tracked via an incident management tool.
• Responsible for building competence within the team.
• Proper documentation of all the processes and timely updation.

What Thiess Can Do For You

• Help to grow your career, offering diverse and varied opportunities for advancement
• Flexible working arrangements
• World-class health & wellbeing programs
• On-site gymnasium
• A range of corporate discounts, including health insurance (Medibank), travel & retail products
• Referral bonus program

About Us Thiess works with clients in Australia, Asia, and the Americas in the dynamic field of open-cut and underground mining. The pioneering spirit of our founders – the legendary Thiess brothers – is our legacy and inspires our vision to harness the power of people and technology to drive sustainable change. At Thiess, you will have the opportunity to play a part in the global energy transition. We are growing our commodities portfolio to include metals and minerals critical to the energy transition and developing services to enable sustainable mining. We’re creating a culture of curiosity, knowledge-sharing, and continuous learning – supporting our people to contribute to Thiess’ success and continued growth in sustainable mining. We’ll support you to hone your skills and develop new ones, take on challenges and grow, through mentorship, collaboration, and empowerment. We offer our people ongoing technical training and development opportunities so they can reach their full potential. We also invest in the workforce of the future, with a range of programs for people starting their careers. We recognise the value of an inclusive and diverse workplace through our vision of everyone matters always. We’re focused on creating an inclusive environment to enable our people to bring their best selves to work because they feel safe, included, and empowered. Learn more http://thiess.com/makeyourmark Should you require assistance applying for this opportunity, please contact us at hiring@thiess.com

How To Apply This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess. Thiess follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check, and a medical assessment. These checks are essential to your application, and your recruiter will support you through the process. Please click the “apply” button to apply for this role.