Network Engineer

Required Technical Skills

• Networking: TCP/IP, OSI model, IPv4, subnetting, VLANs, LAN/WAN, routing, switching, and NAT.
• Services: DNS, DHCP, IP address management, and basic Active Directory / Windows Server concepts.
• Security: Firewall policy administration, SSL/IPsec VPN, access controls, and traffic-log analysis.
• Wireless: Access points, SSIDs, guest Wi-Fi, and wireless troubleshooting.
• Tools: Ping, Traceroute, Nslookup, Ipconfig, Wireshark, and basic packet analysis.
• Systems & monitoring: Windows 10/11, basic Linux troubleshooting, network monitoring, and log analysis.
• Support: Ticketing systems, remote support tools, endpoint connectivity, and user assistance.

Preferred Skills

• Hands-on experience with Sophos, Fortinet, Cisco, or comparable networking/firewall solutions.
• Experience with managed switches, VLAN configuration, and network access control.
• Basic familiarity with EDR/XDR, SIEM, endpoint security, Google Workspace, or Microsoft 365.
• Understanding of ITIL, incident management, and change management; CCNA or Network+ is an advantage.

Qualifications & Experience

• Bachelor s degree or diploma in Computer Science, IT, Electronics, or a related discipline.
• 2 4 years of hands-on experience in network administration and IT infrastructure support.
• Strong troubleshooting, analytical, communication, and customer-service skills.
• Ability to prioritize multiple requests and support planned after-hours maintenance when required.

Key Performance Indicators (KPIs)

• Timely resolution of network and end-user connectivity incidents.
• Availability of critical network and internet connectivity services.
• Compliance with ticket response and resolution SLAs.
• Accuracy of network documentation and configuration records.
• Completion of scheduled health checks and preventive maintenance.
• Timely escalation and documentation of recurring or critical incidents.
• Adherence to IT security and access-management policies.

Candidate Profile

A hands-on, service-oriented, and security-conscious engineer who can manage daily network operations, support employees professionally, identify root causes, and coordinate effectively with internal teams, ISPs, and technology vendors.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.