Network Engineer

Key Responsibilities:

• Helps customers to plan, design, and implement Cisco products, services and solutions
• Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
• Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports pre-sale activities and translates business requirements into solution design
• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer
• Aligns technical deliverables to customer business outcomes
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services strategies and goals
• Ability to communicate and direct on-site personal during implementations.
• Work directly with onsite technicians to install equipment.
• Ability to work with Jira and provide daily status reports.
• Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
• Builds and/or leverage test environments as required to resolve complex problems and compatibility issues.

Requirements:

• Bachelor's Degree in Computer Science or related field
• Experience with Catalyst Center, Catalyst SDWAN, SDA deployments, Fabric Enabled Wireless including Fabric In A Box.
• Level 3: 3-6 years of relevant work experience
• Level 4: 5-8 years of relevant work experience