Network Engineer

Job Summary

Work Timing: US Business Hours

Install, configure, and manage multi-vendor firewalls including Cisco Meraki, Barracuda Networks, Fortinet, and Ubiquiti.

Design and manage cloud network infrastructure in Microsoft Azure and AWS, including site-to-site and hybrid connectivity.

Responsibilities

• Handle escalated L2/L3 tickets from project and support engineers, providing timely resolution.
• Diagnose, troubleshoot, and resolve complex network performance and security issues.
• Review existing network configurations and recommend security best practices and improvements.
• Monitor and manage network devices proactively using RMM and monitoring tools.
• Ensure high availability, reliability, and security of client network environments.
• Maintain documentation, network diagrams, and change management records.

Required Skills

• Strong hands-on experience with firewall configuration.
• Solid understanding of routing switching concepts (BGP, OSPF, VLANs, STP, NAT, VPN).
• Good understanding of Cloud Network concepts.
• Experience in configuring and troubleshooting VPN (IPsec, SSL, Site to Site).
• Good understanding of network security principles.
• Ability to analyze logs, packet captures, and performance metrics.
• Strong troubleshooting and problem-solving skills.
• Knowledge in Ticketing Systems.
• Excellent documentation and communication skills.

Qualifications

• 3+ years of experience in handling L1 L2 issues.
• Any Graduation/Three-year diploma.
• Certifications in Cisco preferred.