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    Job · 11405767

    BENGALURU · FULLTIME

    Network Engineer

    Dalvkot Utility Enterprises logo

    Dalvkot Utility Enterprises

    Bengaluru · onsite · Posted 69d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeBengaluru

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    Section · 01

    About this role

    • Position Summary

    The Level 1 (L1) Network Engineer is responsible for providing first-level technical support for network infrastructure. This role involves continuous monitoring of network systems, handling initial troubleshooting of network-related incidents, logging and managing support tickets, and escalating unresolved issues to higher-level support teams (L2/L3) in accordance with defined procedures and service-level agreements (SLAs).

    • Key Responsibilities

    2.1 Network Monitoring and Operations

    • Monitor network performance, availability, and alerts using network monitoring tools.
    • Identify and respond to basic network issues such as link failures, latency, packet loss, and device reachability problems.
    • Perform routine health checks of network devices and links.

    2.2 Incident and Ticket Management

    • Log incidents and service requests in the ticketing system with accurate details.
    • Perform first-level diagnosis and resolution of reported network issues.
    • Escalate incidents to L2/L3 teams as per escalation matrix and SLA requirements.
    • Track incidents through resolution and provide regular status updates.

    2.3 Troubleshooting and Support

    • Conduct basic troubleshooting for LAN, WAN, Wi-Fi, and VPN connectivity issues.
    • Verify physical connections including cables, ports, power status, and link indicators.
    • Assist users with basic network-related issues such as IP conflicts, DNS resolution problems, and connectivity loss.

    2.4 Network Configuration Support

    • Verify IP addressing, VLAN assignments, DHCP, and DNS settings.
    • Execute predefined configuration changes under supervision or SOPs.

    2.5 Documentation and Reporting

    • Maintain incident reports, network diagrams, and SOP updates.
    • Prepare daily shift and handover reports.
    • Required Technical Skills
    • OSI & TCP/IP models
    • LAN/WAN fundamentals
    • IP addressing and subnetting
    • VLAN, routing, and switching basics
    • DNS, DHCP, ARP, ICMP
    • Educational Qualifications
    • Diploma or Bachelor's degree in Computer Science, IT, or related field.
    • Certifications (Preferred)
    • CCNA
    • CompTIA Network+ or Any equivalent entry-level networking certification
    • Soft Skills
    • Good communication skills
    • Willingness to work in 24/7 shifts
    • Team collaboration

    Sourced from foundit

    Section · 02

    Skills

    IP addressing and subnettingLAN WAN fundamentalsVLAN routing and switching basicsDNSDHCPArpIcmpOSI TCP IP Models

    Section · Company

    About Dalvkot Utility Enterprises

    Dalvkot Utility Enterprises logo

    Dalvkot Utility Enterprises

    Healthcare

    750

    employees

    2016

    10 years old

    Bangalore / Bengaluru, Karnataka

    IN

    ₹4.3L PA avg

    Avg at Dalvkot Utility Enterprises

    About

    For long, Indian consumer was a secondary target for marketers within India and western businesses. We are changing it by foraying into service and product opportunities that are indigenous, essential and focused on strengthening core life of Indian citizen. DALVKOT Utilities Enterprises Pvt. Ltd. was founded in the spring of 2016 by a team comprising thoroughbred professionals, heads of business houses with a vision of talent acquisition and honing to create a quality service based business that will satisfy the hunger for various things 'Indian', some aspirational, few essential and both strengthening core life. Currently, We have six service verticals and are eager to expand.

    Industries

    HealthcareIT Services & Consulting

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    2.6

    Career growth

    2.1

    Work-life

    2.5

    Employees rate it well for

    Job Security39Overall Company39

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