Network Engineer - SME (CCNA/CCNP, Cisco WLC)

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Role Summary We are hiring a

Level 2 Network Support Engineer with strong expertise in Cisco technologies to support and manage enterprise network environments. In this role, you will work on

latest Cisco technologies and modern enterprise network architectures , ensuring high availability, performance, and security across data, voice, and wireless networks in a client-facing environment.

Key Responsibilities

• Install, configure, and manage enterprise network environments using Cisco technologies
• Deploy and support modern Cisco platforms including SDA, DNAC, ACI, ISE, and WLC
• Design and manage wireless network architecture, including WLC operations and security implementation
• Perform advanced troubleshooting across routing, switching, firewall, and wireless networks
• Manage provisioning, assurance, and automation services using Cisco DNA Center
• Support voice technologies including Cisco Call Manager, voice gateways, and Webex
• Monitor network performance and security, proactively identifying and mitigating risks
• Manage BAU operations, lifecycle activities (patching, upgrades), and ensure SLA adherence

Skills Experience Must-have

• Strong hands-on experience with Cisco technologies (SDA, DNAC, ACI, ISE, WLC)
• Expertise in routing, switching, SDN, VXLAN, and network security
• Experience in wireless networks, WLC and Access Point troubleshooting
• Knowledge of AAA, DNS, DHCP, IPAM, micro-segmentation
• Experience managing firewall policies and enterprise security environments
• Strong troubleshooting and debugging skills in complex network environments
• Hands-on experience working with latest Cisco architectures and technologies
• Ability to work independently and manage client expectations
• Cisco CCNP certification (mandatory)

Good-to-have

• Cisco CCIE (Enterprise Infrastructure or Data Center)
• Experience with network automation (Python, scripting, Cisco automation tools)
• ITIL Foundation certification
• Experience working in managed services / client-facing environments

Benefits Lenovo offers a comprehensive benefits package designed to support employees’ health, financial security, and well-being:

• Group health insurance coverage for employees and dependents
• Preventive health check-ups and online doctor consultations
• Paid leaves including privilege leave, sick leave, parental leave, and birthday leave
• Life insurance and accidental disability coverage
• Employee assistance and wellness programs
• Learning and development programs to support career growth

Location Work Model

• Location: Mumbai,India
• Work Model: Onsite at client location
• Shift: Rotational shifts with 6-day working schedule We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.