Network Engineer L1 L2

Role & responsibilities

A Bearer Network Product Technical Engineer Level L1 - Professional- is a foundational technical role focused on deploying, maintaining, and troubleshooting carrier-grade transport networks. Bearer networks form the backbone of telecom infrastructure, utilizing technologies like IP/MPLS, PTN, IPRAN, OTN, and DWDM to route mobile, broadband, and enterprise data traffic.

• Technical Support: Deliver first-level (L1) technical troubleshooting for bearer network equipment.
• Issue Resolution: Resolve routine hardware alarms, link failures, and configuration errors.
• Network Maintenance: Perform scheduled health checks, software upgrades, and data backups.
• On-Site Execution: Assist senior engineers with hardware installation, commissioning, and provisioning.
• Ticket Management: Log, track, and escalate complex network incidents to L2/L3 support teams.
• Customer Interaction: Interface directly with telecom operators to provide basic technical updates.

Preferred candidate profile

Local candidates will be preferred, and candidates who can join immediately will be given preference.