Network Engineer IT Infrastructure / Network Operations

Company: Kiya.ai

Location: Chennai & Mumbai

Job Title: Networking Engineer

Exp: 5-10 years

Work Mode: Hybrid

Role Overview

• The Network Engineer will be responsible for supporting, maintaining, and optimizing enterprise network infrastructure across multiple terminals and locations. The role involves participating in all phases of network-related IT projects, including network architecture, design, implementation, configuration, troubleshooting, and operational support.
• The candidate should have strong hands-on experience in LAN/WAN, routing and switching, wireless networking, firewalls, VPNs, network security, and monitoring tools. The role requires close collaboration with IT teams and business stakeholders to ensure reliable, secure, and high-performing network connectivity.
• Key Responsibilities
• Design, configure, implement, and maintain enterprise network infrastructure across multiple sites.
• Manage LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, and network connectivity.
• Configure and troubleshoot Cisco routers, switches, VLANs, trunking, inter-VLAN routing, and routing protocols.
• Work with routing protocols such as OSPF and BGP, along with STP and other network technologies.
• Manage firewall configurations, security policies, network segmentation, secure remote access, and VPN connectivity.
• Monitor network performance, availability, and utilization using network monitoring and diagnostic tools.
• Provide Level 2 network support, troubleshoot connectivity issues, and resolve network incidents.
• Perform root cause analysis (RCA), implement corrective actions, and help prevent recurring incidents.
• Support network upgrades, deployments, configuration changes, and infrastructure improvement projects.
• Ensure network resilience, high availability, disaster recovery readiness, and adherence to network standards.
• Maintain network documentation, diagrams, configurations, procedures, and operational records.
• Collaborate with global IT teams, terminal support teams, vendors, and business stakeholders to resolve network-related issues.
• Identify opportunities for network automation, performance optimization, and operational standardization.
• Required Technical Skills
• Strong knowledge of TCP/IP, IP addressing, subnetting, DNS, DHCP, NAT/PAT, and ACLs.
• Hands-on experience with Cisco enterprise routing and switching.
• Good understanding of VLANs, inter-VLAN routing, STP/RSTP, OSPF, and BGP.
• Experience supporting enterprise LAN/WAN and wireless infrastructure.
• Working knowledge of firewalls such as Palo Alto, Fortinet, or Cisco Firepower/ASA.
• Experience with IPsec/SSL VPN, network security, segmentation, and secure remote connectivity.
• Familiarity with network monitoring and troubleshooting tools such as PRTG, SolarWinds, Wireshark, or equivalent.
• Understanding of network redundancy, high availability, and disaster recovery principles.
• Knowledge of SD-WAN and Network Access Control (NAC) is desirable.
• Preferred Skills
• Exposure to Python, Ansible, APIs, or other network automation technologies.
• Experience with enterprise network architecture and multi-site infrastructure.
• Knowledge of cloud networking and hybrid connectivity.
• Relevant certifications such as CCNA or CCNP.
• Education
• Bachelors or Master’s degree in Computer Science, Information Technology, Telecommunications, Electronics, or a related discipline.
• Experience Requirements
• Minimum 5+ years of hands-on experience in network engineering within a production environment.
• Experience supporting enterprise network infrastructure, incident management, and network troubleshooting.
• Ability to work independently while collaborating effectively with cross-functional and global IT teams.
• Key Competencies
• Strong analytical and troubleshooting skills.
• Effective incident management and root cause analysis.
• Clear communication and stakeholder coordination.
• Documentation and adherence to network standards.
• Ownership, accountability, and a continuous improvement mindset.