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    Job · 13922032

    BENGALURU · FULLTIME

    Network Engineer 3 Switching

    Hewlett Packard Enterprise logo

    Hewlett Packard Enterprise

    Bengaluru · onsite · Posted 56d ago

    Sourced fromNaukri
    Undisclosed7–10 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Network Engineer 3 Switching
    This role has been designed as Onsite with an expectation that you will primarily work from an HPE office.
    What you ll do:
    Key Responsibilities
    • Customer Escalation Leadership
      • Own and drive complex L3 escalations related to Juniper Enterprise and Data-Center switching platforms.
      • Serve as a technical escalation point for other TAC teams and global support organizations.
      • Act as a customer advocate, understanding business impact and ensuring timely, high-quality resolution.
    • Advanced Troubleshooting Root Cause Analysis
      • Isolate issues across software, hardware, and network design layers.
      • Reproduce customer-reported issues in JTAC lab environments and collaborate with engineering for fixes.
      • Deliver clear root-cause analysis, workarounds, and permanent solutions.
    • Cross-Functional Collaboration
      • Partner closely with Engineering, Product Management, and QA teams to resolve defects and improve product stability.
      • Contribute to new product introductions (NPI) and feature validation.
      • Create and maintain knowledge base articles, best practices, and troubleshooting guides.
    • Innovation Continuous Improvement
      • Leverage automation, scripting, and tooling to improve troubleshooting efficiency.
      • Drive process improvements, quality initiatives, and customer experience enhancements.
      • Stay current with next-generation networking technologies and Juniper s evolving portfolio
    What you need to bring:
    Education and Experience Required:
    • Bachelor s degree in computer science, Electronics, or related engineering discipline.
    • 7-10+ years of experience in networking, with strong exposure to enterprise and data-center environments.
    • Proven experience in technical support, escalation engineering, or advanced operations roles.
    • Excellent written and verbal communication skills, with experience supporting global customers.
    • Core Technical Skills
    • Networking Fundamentals
    • IP networking and protocols: ARP, ICMP, TCP/UDP, DNS, DHCP
    • Strong troubleshooting methodology and analytical thinking
    • Switching Data Center Technologies
    • Layer 2: xSTP, LACP, VRRP, 802.1X, CoS, QoS
    • Routing: BGP, OSPF, RIP
    • Overlays Virtualization: EVPN, VXLAN
    • VPNs: L2VPN, L3VPN
    • Multicast: IGMP, IGMP Snooping, PIM
    • Preferred / Value-Add Skills
    • Scripting Automation: Python, Perl or Shell scripting is a plus
    • Experience with network automation frameworks and operational tooling
    • Hands-on experience with data-center network design and implementation
    • Experience working directly with product development and engineering teams
    • Certifications - JNCIS / JNCIE (Switching or Data-Center) or equivalent
    Additional Skills:
    Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)
    What We Can Offer You:
    Health Wellbeing
    We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
    Personal Professional Development
    We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
    Unconditional Inclusion
    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
    Lets Stay Connected:
    Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
    #india #networking
    Job:
    Engineering
    Job Level:
    TCP_03
    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
    Recruitment Fraud Alert
    We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
    All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    Customer ExperienceAutomationDevopsCustomer EscalationEvpnLACPl2vpnl3vpnDNSdistributed computingdesign thinkingjuniperIP NetworkingLayer 2MulticastIgmpcloudCommunication SkillsFull StackMicroservicesLegal

    Section · Company

    About Hewlett Packard Enterprise

    Hewlett Packard Enterprise logo

    Hewlett Packard Enterprise

    IT Services & Consulting

    14k+

    employees

    2015

    11 years old

    Bangalore / Bengaluru, Karnataka

    United States

    ₹9.4L PA avg

    Avg at Hewlett Packard Enterprise

    About

    We use the power of AI, cloud, and networking to help you move faster, work smarter, and achieve more. With deep expertise and bold ingenuity, we empower organizations to turn data into foresight, ele

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.4

    Career growth

    3.0

    Work-life

    3.5

    Employees rate it well for

    Company Culture42Work-Life Balance42

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    Network Engineer 3 Switching · waiting for your command