Netsuite Implementation Consultant

• Act as a primary customer-facing consultant for assigned implementation activities.
• Conduct requirement-gathering and discovery discussions with customers.
• Understand current business processes, pain points, and desired future-state processes.
• Ask relevant questions to clarify requirements, business rules, dependencies, and exceptions.
• Document requirements clearly and obtain customer confirmation.
• Identify gaps between customer requirements and standard NetSuite functionality.
• Participate in solution discussions and recommend practical approaches.

• Convert customer requirements into clear and actionable tasks.
• Explain business requirements to internal functional, technical, and integration teams.
• Coordinate with the team to ensure requirements are properly understood and executed.
• Define expected outcomes and acceptance criteria.
• Track assigned tasks, dependencies, and timelines.
• Proactively follow up with team members to ensure tasks are completed on time.
• Review completed work before presenting it to the customer.
• Own requirements from initial discussion through customer acceptance and closure.

• Coordinate with NetSuite Functional Consultants, Developers, Integration Consultants, and Project Managers.
• Ensure team members have the required information, documentation, and priorities.
• Monitor progress against agreed timelines.
• Identify blockers and dependencies early.
• Escalate risks and delays appropriately.
• Ensure action items from customer meetings are converted into internal tasks and followed through to completion.

• Understand NetSuite standard functionality and core ERP processes.
• Support customers in areas such as Order to Cash (O2C), Procure to Pay (P2P), Record to Report (R2R), Accounts Receivable / Accounts Payable, Inventory Management, Purchasing, Sales and Billing, Financial Reporting, Supply Chain Management, and Manufacturing / WIP.
• Understand NetSuite configuration concepts including workflows, saved searches, reports, forms, roles, permissions, and custom fields.
• Work with senior consultants when advanced solution design or customization is required.

• Understand integration requirements between NetSuite and third-party applications.
• Coordinate with integration consultants/developers for integration requirements and execution.
• Review integration requirements, data flows, field mappings, and business logic.
• Support integration testing and troubleshooting.
• Hands-on or working knowledge of Celigo is highly desirable.
• Exposure to integrations involving eCommerce, marketplaces, CRM, payment platforms, logistics, or other business applications will be an advantage.

• Prepare and coordinate UAT scenarios based on customer requirements.
• Coordinate testing between customers and internal teams.
• Track UAT issues and ensure timely resolution.
• Validate fixes before presenting them to customers.
• Obtain customer feedback, approvals, and sign-offs.
• Ensure completed requirements meet the agreed acceptance criteria.

• Conduct regular customer meetings and requirement discussions.
• Provide clear updates on task status, open items, dependencies, and timelines.
• Prepare meeting agendas and meeting minutes.
• Follow up with customers for pending information, decisions, and approvals.
• Manage expectations professionally and proactively.
• Build strong working relationships with customer stakeholders.

• Maintain and update Business Requirement Documents (BRDs), Functional Requirement Documents, requirement trackers, action-item trackers, task and issue trackers, UAT documentation, process flows, integration requirements, change requests, meeting minutes, and customer approvals and sign-offs.

• Understand and analyze customer-reported issues.
• Identify whether an issue relates to configuration, process, data, customization, or integration.
• Coordinate with the appropriate team for resolution.
• Track issues through closure and keep customers informed.
• Identify requests that are outside the agreed scope.
• Coordinate with the project manager/senior consultant for change-request assessment and estimation.

1. Customer: Requirement / Business Problem
2. Consultant: Understand Clarify Document Define Expected Outcome
3. Internal Team: Assign Coordinate Execute Test
4. Consultant: Review Validate Present to Customer
5. Customer: UAT Feedback Approval
6. Consultant: Closure / Sign-off

• 1-4 years of relevant experience in NetSuite implementation, ERP consulting, ERP support, or a similar role.
• Good understanding of NetSuite and core ERP business processes.
• Experience in customer-facing requirement gathering.
• Strong communication and presentation skills.
• Ability to convert business requirements into clear tasks and deliverables.
• Strong coordination and follow-up skills.
• Ability to work with functional, technical, and integration teams.
• Good analytical and problem-solving skills.
• Strong documentation skills.
• Ability to manage multiple customer requirements simultaneously.
• Willingness to work in US/UK time zones based on project requirements.

• Celigo integration knowledge / hands-on experience.
• Experience with NetSuite-Celigo integrations.
• Understanding of REST/SOAP APIs and integration concepts.
• NetSuite SuiteFoundation or other NetSuite certification.
• NetSuite OneWorld experience.
• Exposure to SuiteBilling, Revenue Management, Advanced Inventory, or other NetSuite modules.
• Experience with eCommerce, marketplace, payment, CRM, logistics, or third-party integrations.
• Basic understanding of SuiteScript.
• Experience with UAT coordination and customer training.
• Accounting or finance process knowledge.

• Customer Orientation: Comfortable interacting directly with customers and understanding their business requirements.
• Ownership: Takes responsibility for requirements from discussion through delivery and customer acceptance.
• Execution & Follow-up: Strong ability to coordinate with internal teams and ensure tasks are completed within agreed timelines.
• Business Understanding: Able to understand the customers business process rather than focusing only on system configuration.
• Communication: Clear and professional communication with customers and internal stakeholders.
• Problem Solving: Able to analyze issues, identify the right team/resource, and drive resolution.
• Team Coordination: Effective at working across functional, technical, integration, and project management teams.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.