Netcool Architect

Netcool Architect Requirement

Y.IN2500624-7

As a part of E2E OSS Netcool Solution Architect, we require following skills and experience.

1.Specialized & Niche Skill Set
oNetcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision) requires deep, hands-on solutioning experience that is scarce within our current talent pool.
oThe OSS domain requires deep cross-domain expertise (Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, COTS products).
oThe combination of telecom domain knowledge + cloud-native OSS architecture + automation platforms (PEGA, Blue Prism, Resolve, UI Path) is highly specialized and not readily available within our current internal talent pool.
2.High Business Criticality
oService Assurance underpins network uptime, proactive issue resolution, SLA adherence, and customer experience.
oWithout a seasoned Netcool architect, there is a high risk of integration gaps, delayed issue resolution, and revenue leakage.
3.Perspective & Industry Best Practices
oAn external architect will bring global exposure and best practices from other telcos and technology providers.
oThis ensures we dont reinvent existing patterns and instead adopt proven reference architectures for OSS modernization.
4.Cross-Domain Integration Needs
oNetcool must integrate seamlessly with OSS domains such as Service Fulfilment, Network Inventory, Customer Experience Management, and NMS/EMS systems.
oThis requires multi-domain OSS knowledge + Netcool specialization, which is best sourced externally from experts with proven delivery in global telcos.
5.Architecture Governance & Standardization
oWe need a neutral, senior-level architect who can align diverse market-specific stacks into a harmonized global OSS landscape.
oExternal hiring provides the independence needed to challenge existing approaches and enforce governance discipline without internal biases.
6.Mentorship & Capability Building
oThe role will also mentor and guide our internal architects/designers, ensuring long-term knowledge transfer.
oThis hybrid model allows us to balance external expertise with internal capacity-building for sustainability.
7.Risk Mitigation
oOSS transformation impacts business operations, customer experience, and network reliability.
oAn experienced external solution architect reduces the risk of design flaws, integration gaps, and scalability issues, which could otherwise lead to revenue leakage and customer dissatisfaction.