Netapp Storage Engineer

Manadate Skills: NetApp Storage, Installation and Configuration, Migration.

Storage Operations & Support

• Manage and support enterprise Netapp storage platforms (Primary: NetApp ONTAP, Secondary/Good to know Pure Storage FlashArray/FlashBlade, Dell EMC PowerStore/Unity/PowerMax, HPE Primera/Alletra/3PAR) including day-to-day operations, incident and problem management (L2 escalations from L1), and RCA within defined SLAs.

• Perform storage provisioning and lifecycle management, volume/LUN creation, expansion, mapping/masking, aggregate/pool management, and decommissioning.

• Monitor storage capacity, performance, and health, latency, IOPS, throughput, thin provisioning thresholds, and predictive capacity planning.

• Perform storage firmware/microcode/OS upgrades including compatibility checks, rollback strategy, and minimize downtime during upgrades.

• Manage storage replication and DR technologies ( Netapp SnapMirror, RecoverPoint, SRM, native array replication) including failover/failback testing.

• Administer SAN fabric components (Brocade/Cisco MDS switches, zoning, multipathing) and NAS protocols (NFS, SMB/CIFS).

Backup Platform Operations & Support

• Manage and support enterprise backup platforms (Rubrik, Cohesity, Veeam, Commvault, NetBackup) including backup job configuration, scheduling, monitoring, and failure of remediation.

• Design and maintain backup policies aligned to RPO/RTO requirements across virtual, physical, database, and application workloads.

• Perform backup infrastructure upgrades and patching media servers, proxies, storage nodes/appliances, and backup software components.

• Monitor and manage backup storage repositories, deduplication ratios, retention policies, and data lifecycle/archival tiers.

• Prform and validate restore operations file-level, VM-level, application-consistent, and granular/item-level recovery.

• Conduct periodic DR drills and backup/restore audits to ensure recoverability and compliance with data protection of SLAs.

Troubleshooting

• Diagnose and resolve storage performance issues latency spikes, queue depth, path failures, controller/node failovers, and resource contention.

• Troubleshoot SAN/NAS connectivity issues — zoning errors, multipathing failures, NFS/SMB mount issues, and fabric/switch-level faults.

• Debug backup job failures — snapshot errors, VSS/application-consistency failures, network throughput bottlenecks, and proxy/media server issues.

• Investigate replication and DR issues — replication lag, broken mirror relationships, and failover/failback inconsistencies.

• Troubleshoot capacity and quota-related issues — thin-provisioning over-commitment, snapshot reserve exhaustion, and deduplication/compression anomalies.

• Perform root cause analysis for recurring incidents and drive permanent fixes in coordination with L3/Architecture teams.

Security & Access

• Implement and manage role-based access control (RBAC) and multi-tenancy storage arrays and backup platforms for secure, least-privilege access.

• Support data-at-rest encryption, secure snapshot/immutability configurations, and ransomware-resilience features (e.g., immutable backups, air-gapped copies).

• Manage integration with enterprise secret/credential stores and certificate-based authentication for storage and backup management interfaces.

• Ensure compliance with data retention policies, patch/firmware SLAs, and audit/regulatory requirements.

Platform & Automation

• Contribute to platform design decisions — storage tiering strategy, capacity planning, backup architecture, and data protection roadmap.

• Automate routine storage and backup operations using scripting (PowerShell, Python, REST APIs) and vendor CLI/automation toolkits.

• Work with monitoring and observability tools (vendor-native monitoring, Grafana, SolarWinds, storage/backup reporting dashboards) for proactive capacity and health monitoring.

• Support integration of storage and backup platforms with virtualization (VMware/Nutanix) and cloud environments (Azure, AWS) including cloud tiering and cloud-based DR.

• Document runbooks, SOPs, architecture diagrams, and knowledge base articles for recurring issues.

• Participate in on-call rotation and support during planned maintenance/outages.

Required Skills & Qualifications

• Bachelor's degree in computer science, IT, or related field (or equivalent experience).

• 5 to 9 years of hands-on experience in enterprise storage administration and backup platform engineering.

• Strong command over at least one enterprise storage vendor platform (NetApp, Pure Storage, Dell EMC, or HPE).

• Hands-on experience with at least one enterprise backup platform (Rubrik, Cohesity, Veeam, Commvault, or NetBackup).

• Deep troubleshooting experience across storage performance, SAN/NAS connectivity, and backup/restore operations.

• Solid understanding of RAID, storage protocols (FC, iSCSI, NFS, SMB), replication technologies, and RPO/RTO concepts.

Preferred: "Immediate to 15 Days Joiner"

Work Time: Shift 1- 1PM to 11 PM IST, Shift 2- 10PM -6 AM IST.

Work Location: Only Chennai