NBFC Business Development Manager & Profit Centre Head

NBFC Business Development Manager & Profit Centre Head

Job Description: Business Development Manager | Profit Centre Head Assigned Branch

Company: Supra Pacific Financial Services Limited | NBFC

Experience: 5-10 Years in NBFC / Banking / BFSI

Role Type: Branch Profitability & Sales Leadership

About the Role

We are looking for a high-energy Business Development Manager to own and lead a branch as a Profit Centre. This is a P&L ownership role where you will drive revenue across Gold Loans, Investments, and Insurance, build and lead a high-performing sales team, and ensure branch growth and profitability.

You will report to the Area Manager and work closely with the Zonal Office on strategy execution.

Key Responsibilities

1. Business & Revenue Growth

Own the branch P&L. Drive targets for Gold Loan disbursals, Investment products, and Insurance sales

Achieve monthly/quarterly/Yearly business targets for AUM growth, NII, and cross-sell

Identify new market opportunities and build local partnerships to expand customer base

2. Sales & Team Leadership

Recruit, train, coach and manage a team of 3-5 Branch Executives

Set individual targets, conduct daily huddles, and monitor performance dashboards

Drive a culture of accountability, compliance, and customer obsession

3. Profitability & Operations

Ensure branch operates as a profitable unit by managing costs, TAT, and productivity

Monitor portfolio quality, PAR, and NPA. Drive recovery and zero-error audits

Implement process improvements to reduce cost per acquisition and improve efficiency

4. Product & Customer Management

Sell and promote Gold Loans, Mutual Funds, Bonds, Insurance, and Allied Products

Build relationships with HNI, retail, and SME customers for repeat business

Ensure 100% KYC/AML compliance and superior customer service

5. Reporting & Strategy

Prepare daily/weekly MIS on business, collections, and team performance for Regional/Corporate Office

Execute campaigns, local marketing initiatives, and Zonal Office strategic projects

Act as the single point of contact for audit, compliance, and regulatory visits

Required Skills & Qualifications

Experience: 5-10 years in NBFC/Bank with proven track record in sales, team handling, and branch operations

Domain: Strong exposure to Gold Loan, Investment Products, and Insurance is mandatory

Skills: P&L Management, Team Leadership, Sales Strategy, Portfolio Analytics, Power BI/Excel for MIS

Attributes: Target-driven, strong negotiation skills, customer focus, and ability to work in a fast-paced NBFC environment

Education: MBA/PGDM in Finance/Marketing or Graduate with relevant experience

Compliance: In-depth knowledge of KYC/AML, RBI/NBFC guidelines

KPIs for Success

1. Branch Revenue & Profitability Growth MoM/QoQ

2. Gold Loan AUM + New Customer Acquisition

3. Cross-sell Ratio for Investment & Insurance Products

4. Team Productivity, Retention & Target Achievement

5. Portfolio Quality: Low PAR, High Collection Efficiency, Audit Compliance

What We Offer

P&L ownership and fast-track career path to Area Manager / Zonal Head

Performance-linked incentives + leadership exposure

Opportunity to build and scale a profit centre in a 100+ branch network