National Manager - Debt Management Services - SME

This position is open with bajaj finance ltd

• To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
• Meeting the Target on Cost of Debt Management Services.
• Ensuring meeting PI Targets within cost limit specified.
• Ensuring legal guidelines are complied for entire Debt Management Services structure in letter and sprits.
• Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
• Ensure adherence to the Code of Conduct.
• Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
• Keeping the write off per cent within risk pricing.
• Control portfolio in terms of bucket flows.
• Handle customer issues escalations.
• Feed back on credit policy based on market conditions.
• Approve waivers on PI as per delegation matrix.
• Ensuring documented feedback and action taken on all cases in soft buckets.
• Ensuring adequate Feet on Streetavailability area-wise / bucket-wise / segment-wise.
• Manage and put support mechanism for legal / police issues.
• Ensuring audit queries are complied with, ensuring corrective and preventive action.
• Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers.
• Recruitment of Debt Management Services officers / area managers.
• Constant evaluation of Debt Management Services officers/area managers

• People Management skills.
• Demonstrated success achievement orientation.
• Excellent communication skills.
• Negotiation Skills
• Strong bias for action driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
• Exceptionally high motivational levels and needs to be a self starter.
• Working knowledge of computers.