NAPS - E Sales

NAPS - 1 : E Sales
Job PurposeTo drive digital sales through online channels, generate leads, engage customers remotely, and achieve assigned sales targets while ensuring excellent customer experience.

Key Responsibilities

• Contact prospective customers via phone, email, WhatsApp, and video meetings.
• Understand customer requirements and recommend suitable products/services.
• Follow up on inquiries and convert leads into sales.
• Maintain and update customer information in CRM systems.
• Achieve monthly and quarterly sales targets.
  
• Prepare quotations, proposals, and sales reports.
• Handle customer queries and provide timely resolutions.
• Identify opportunities for cross-selling and up-selling.
• Monitor competitor activities and market trends.