Multilingual Sales Executive - Gurugram, India

Job Summary

As a Multilingual Sales Executive, you will be responsible for completing assigned leads end-to-end, managing customer expectations, and delivering prompt and accurate resolutions. Your role will require you to communicate regularly with stakeholders, keep customers informed, and uphold service excellence in a voice-based sales environment.

Responsibilities

• Primary responsibility is to work and complete assigned leads end-to-end, manage customer expectations, and provide quick and accurate resolutions within the specified TAT.
• Maintain a high level of compliance with the standard operating procedures defined by the LOB.
• Maintain accurate and up-to-date knowledge of procedures and systems.
• Ability to perform multiple tasks and adapt quickly within a short timeframe with minimal supervision.
• Ability to build rapport with stakeholders across the organization.

Job Requirements

Qualifications Eligibility Criteria

• Undergraduate candidates are welcome
• 0 1 year of experience in sales or service (experience in BPO or automobile sector preferred). Freshers can also apply.
• Strong verbal and written communication in Tamil, Kannada, and Hindi
• Customer-centric approach and active listening skills
• Clear and concise articulation of solutions and ideas
• Strong interpersonal and problem-solving skills
• Flexible to work in rotational shifts and week-offs

Required Skills

• Effective communication with well-rounded skills, including:

• Strong verbal and written communication

• Active listening and problem-solving

• Ability to build rapport with customers and colleagues

• Clear and concise articulation of ideas and solutions

• Strong customer centricity

• Excellent listening skills

Work Details

• Employment Type: Full-Time, Work from Office

• Process: Voice-based Sales

• Work Days: 6 days a week, Day Shift with Rotational Week-Offs

Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.