Mulesoft Support

Mulesoft Support - J50892

Role & responsibilities

Mulesoft Support
A MuleSoft Support Engineer / Developer job description typically involves maintaining, troubleshooting, and optimizing enterprise integration solutions built on the MuleSoft Anypoint Platform. [1, 2]
Key Responsibilities
• Production & L3 Support: Handle incident management, troubleshooting, root cause analysis (RCA), and bug fixes for live MuleSoft integrations and APIs. [1]
• Platform Administration: Manage and monitor MuleSoft environments, including CloudHub, CloudHub 2.0, Runtime Fabric (RTF), and on-premises deployments. [1, 2]
• API & Integration Maintenance: Support, enhance, and debug RESTful/SOAP APIs, DataWeave transformations, and Mule ESB flows. [1, 2]
• Performance Tuning: Optimize application performance, memory usage, flow processing, and queue management.
• Security & Governance: Assist with API security policies, OAuth implementation, SSL/TLS certificates, and SLA management within the Anypoint Platform. [1]
• Collaboration: Work closely with development teams, DevOps, and business stakeholders during deployments, upgrades, and patch management. [1]
Required Skills & Qualifications
• Experience Range: Typically 3 - 5 years of IT experience (with specific support or development seniority varying by role level).
• Core Technologies: MuleSoft Anypoint Studio, Mule ESB, Anypoint Platform, DataWeave, RAML/OpenAPI.
• Technical Stack: Java, Spring Boot, SQL/databases, XML/JSON, and messaging queues (e.g., ActiveMQ, JMS).
• Cloud & DevOps: Familiarity with AWS/Azure, CI/CD pipelines (Jenkins, Maven, Git), and containerization (Docker, Kubernetes).
• Certifications: MuleSoft Certified Developer (MCD) or MuleSoft Certified Platform/Integration Architect credentials are a strong plus.