MTS 1, Site Reliability Engineer

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role At eBay, the Site Reliability Engineering (SRE) team bridges the gap between software development and operations. Our mission is to build systems, tools, and platforms that keep eBay services fast, available, and reliable—at global scale. We work closely with product engineering teams to design, build, and operate resilient applications that power the commerce experiences of millions. We’re looking for a Software Engineer with a passion for reliability, scalability, and performance—someone who brings both a developer’s mindset and a systems-thinking approach.

What You Will Accomplish

• Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate.
• Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance.
• Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs).
• Enhance Monitoring Tools: Build and improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities.
• Incident Management: Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams.

What You Will Bring

• 6+ years of professional experience in software engineering, ideally in backend or platform teams
• Proficiency in one or more programming languages (e.g., Java, Go, Python)
• Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises.
• Familiarity with cloud platforms, container orchestration (e.g., Kubernetes), and infrastructure-as-code tools
• Experience with observability stacks (e.g., Prometheus, Grafana, ELK, OpenTelemetry)
• Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments.

Additional Details eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.