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    Job · 12819598

    GURUGRAM · INTERNSHIP

    MS - NOC Apprentice/Intern

    AHEAD logo

    AHEAD

    Gurugram · onsite · Posted 61d ago

    Sourced fromNaukri
    Undisclosed0–3 yrsinternshipGurugram

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    Section · 01

    About this role

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
    We are an equal opportunity employer, and do not discriminate based on an individuals race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

    AHEADs Managed Services team is seeking driven and analytically-minded freshers to join as Operation Center Apprentices. As part of our NOC, you will monitor client infrastructure, respond to alerts, and support the team in ensuring the availability and performance of IT systems across AHEADs global client base - an excellent launchpad for a career in IT operations, cloud, or cybersecurity.
    What You Will Do:

    • Monitor client IT infrastructure - servers, networks, applications, and cloud environments

    • Identify , acknowledge, and respond to alerts and events per defined runbooks and SOPs

    • Log incidents, document observations, and escalate critical issues to senior engineers

    • Perform routine health checks on systems, network devices, and services

    • Assist in generating daily, weekly, and monthly operational reports for client environments

    • Coordinate with internal teams and client stakeholders during incident resolution

    • Support change management by validating pre and post-change system states

    • Contribute to knowledge base articles and standard operating procedures

    • Handle Inbound/Outbound Calls

    • Looking for 2026 graduates.
    What We Are Looking For:

    • Engineering Graduate s in Computer Science, IT, Electronics, Telecom, or a related field

    • Basic awareness of networking concepts - OSI model, TCP/IP, DNS, DHCP, and server fundamentals

    • Analytical mindset with attention to detail; calm under pressure

    • Willingness to work in a 24 7 rotational shift environment (including nights and weekends)

    • Good verbal and written communication skills in English

    • Interest in IT infrastructure, cloud technologies, or cybersecurity is a plus

    Why AHEAD:
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    India Employment Benefits include:
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    Paid time off and company holidays, along with additional leave benefits as per policy
    Flexible work arrangements, supporting work-life balance
    Learning and development opportunities to support continuous growth and upskilling
    Employee wellness initiatives and programs focused on physical and mental well-being
    Retirement and statutory benefits in line with India regulations
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    Automationit operationsDNScloud technologiesIncident ResolutionChange ManagementAnalyticsCloud InfrastructurecloudCyber SecurityCommunication SkillsDigital TransformationIT InfrastructureinboundArtificial Intelligence

    Section · Company

    About AHEAD

    AHEAD logo

    AHEAD

    IT Services & Consulting

    505

    employees

    2007

    19 years old

    Chicago, IL

    DK

    About

    AHEAD specializes in developing and managing digital platforms, enhancing operational efficiency through innovative technological solutions.

    Industries

    IT Services & Consulting

    Employee ratings

    78 reviews

    3.4/ 5

    Culture

    3.4

    Career growth

    3.0

    Work-life

    3.3

    Employees rate it well for

    Salary10Work Life Balance6Senior Management4Work Culture4Learning4

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