MS - NOC Apprentice/Intern (6 months)
AHEAD · Gurugram · onsite · Posted 58d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
MS - NOC Apprentice/Intern (6 months)
AHEAD''s Managed Services team isseekingdriven andanalytically-mindedfreshers tojoin asOperation Center Apprentices. As part of our NOC, you willmonitorclient infrastructure, respond to alerts, and support the team in ensuring the availability and performance of IT systems across AHEAD''s global client base an excellent launchpad for a career in IT operations, cloud, or cybersecurity.
What You Will Do:
- Monitor client IT infrastructure servers, networks, applications, and cloud environments
- Identify, acknowledge, and respond to alerts and events per defined runbooks and SOPs
- Log incidents, document observations, and escalate critical issues to senior engineers
- Perform routine health checks on systems, network devices, and services
- Assistin generating daily, weekly, and monthly operational reports for client environments
- Coordinate with internal teams and client stakeholders during incident resolution
- Support change management by validatingpreand post-change system states
- Contribute to knowledge base articles and standard operating procedures
- Handle Inbound/Outbound Calls
- Looking for 2026 graduates.
What We Are Looking For:
- EngineeringGraduatesin Computer Science, IT, Electronics, Telecom, or a related field
- Basic awareness of networking concepts OSI model, TCP/IP, DNS, DHCP, and server fundamentals
- Analytical mindset with attention to detail; calm under pressure
- Willingness to work in a 247 rotational shift environment (including nights and weekends)
- Good verbal and written communication skills in English
- Interest in IT infrastructure, cloud technologies, or cybersecurity is a plus
Sourced from naukri
Skills
it operationsDNScloud technologiesIncident ResolutionChange ManagementNetwork Devicesit systemsComputer NetworksLearning And DevelopmentcloudCyber SecurityCommunication SkillsIT InfrastructureinboundArtificial Intelligence
About AHEAD
AHEAD
IT Services & Consulting
505
employees
2007
19 years old
Chicago, IL
DK
About
AHEAD specializes in developing and managing digital platforms, enhancing operational efficiency through innovative technological solutions.
Industries
IT Services & Consulting
Employee ratings
78 reviews
3.4/ 5
Culture
3.4
Career growth
3.0
Work-life
3.3
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