BENGALURU · FULLTIME
MS Engineer - Network
NTT DATA BUSINESS SOLUTIONS
Bengaluru · onsite · Posted 61d ago
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Undisclosed1–6 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion; it's a place where you can grow, belong and thrive.
Responsibilities Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion; it's a place where you can grow, belong and thrive.
- As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational.
- Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
- You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur.
- Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment.
- Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.
- You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements.
- Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.
- Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary.
- You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.
On-site Working
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Section · 02
Skills
AutomationitsmfirewallsDisaster recoveryFortineteigrpCisco NexusIncident Resolutionjuniperitsm toolsClient SuccessBankingCisco AcscloudmaintenanceInformation TechnologyCiscoIT InfrastructureChat SupportArtificial Intelligence
Section · Company
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Life Balance176Salary146Senior Management116Work Culture99Work Environment83
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