Mphasis is Hiring For US Payment Wire Operations-Bangalore

Dear Aspirants,

Mphasis is hiring for US Payment wire operation role for Bangalore.

If you have relevant experience and are interested in this opportunity, please apply using the link below:

https://r.ripplehire.com/s/darrd

The candidate should be comfortable working for the night shifts and working from the office.

Cab transportation will be provided.

Role & responsibilities

Skills and Qualification

• Candidate should have minimum 3+ Years of work experience in Payment Processing
• Advanced knowledge of: Wires Systems, core banking platforms, compliance and fraud screening tools
• Ability to lead or coordinate projects
• Familiarity with write transfer systems: Fedwire, SWIFT, CHIPS
• Understanding of risk-mitigation in high-value transaction processing
• Experience using bank platforms, Fiserv, FIS, Finastra or similar core banking systems
• Strong interpersonal skills and ability to communicate with internal and external clients in a clear and concise manner
• Proficiency in bank account validation, exception handling, reconciliation, and settlement processes.
• Strong analytical and problem-solving skills for resolving payment failures, variances, and investigations.
• Understanding fraud control mechanisms, OFAC/AML compliance, and risk-mitigation procedures.
• Excellent attention to detail, accuracy, and adherence to internal controls and dual authorization workflows.
• Strong communication skills for interacting with banks, vendors, auditors, and internal stakeholders.
• Ability to operate in high-volume, deadline-driven environments while maintaining accuracy.

Key Deliverables:

• Wire Processing and Oversight: Process and authorize complex domestic and international wires; ensure high-value and exception wires are executed accurately and timely.
• Monitoring Wire Activity: Monitor daily incoming and outgoing wire activity to ensure timely settlement and resolution to any exceptions to ensure all transactions are processed accurately and within established deadlines and SLAs.
• Risk Monitoring and Regulatory Compliance: Resolve any suspicious activity or compliance concerns per internal policies and procedures
• Issue Resolution and Investigations: Serve as a primary contract for escalated wire issues, client exceptions, departmental issues. Work with internal departments and external institutions to resolve discrepancies.
• Mentor Wire Operations Specialists, provide training and support on procedures, compliance updated and system functionality.
• Monitor daily report and system queues, assist in preparation for internal audits, regulatory reviews and process testing.
• Identify and lead initiatives to streamline workflows, reduce error, and enhance operational efficiency within the Wire Operations Unit.
• Uses knowledge-based judgement and discretion to make decisions regarding wire processing.
• Analyzes and resolves problems pertaining to wire processing.
• Develop and update SOPs, process documentation, and audit artifacts, supporting continuous improvement, internal controls testing, and operational efficiency initiatives.

Excellent Communication skills to Review Email, to attend Client Calls, Onshore Training etc