Moveworks AI Engineer

Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Moveworks AI Engineer – Enterprise AI Automation

Experience: 4+ years

Location: Chennai, India

Role Type: Full-Time

About the Role

We are looking for a hands-on Moveworks AI Engineer to build and deploy enterprise AI agents, plugins, workflows, and integrations. This is primarily a development-focused role (80%), with some platform administration, governance, and production support responsibilities (20%).

Key Responsibilities

• Design, build, test and deploy Moveworks Agent Studio plugins, workflows, agents, and conversational experiences.
• Develop REST API integrations, including JSON, OAuth/authentication, webhooks, data mapping, and error handling.
• Build enterprise automation across platforms such as ServiceNow, Workday, Nextthink, Jira, or Zendesk.
• Develop automation for ITSM, HR self-service, endpoint support, knowledge discovery, and employee workflows.
• Configure conversation flows, triggers, activities, decision logic, confirmations, and access-aware responses.
• Troubleshoot production issues involving APIs, integrations, workflows, access, and bot responses.
• Work with business and technical stakeholders to convert requirements into production-ready AI automations.
• Support testing, UAT, releases, documentation, and continuous improvement.

Must-Have Skills

• Hands-on Moveworks Agent Studio experience with evidence of building plugins/workflows, not just platform administration.
• Strong REST API / JSON / OAuth / Webhooks integration experience.
• Experience with at least one enterprise workflow platform such as ServiceNow, Workday, Nextthink, Jira or Zendesk.
• Scripting experience in Python, JavaScript, or PowerShell.
• Experience taking integrations/automations through development → testing → production.
• Strong troubleshooting, documentation, and stakeholder-management skills.

Good to Have

• Nexthink, Snowflake, or Power BI
• Microsoft Teams/bot deployment
• Microsoft Entra ID / SSO / RBAC
• LLM and RAG concepts
• Moveworks, ServiceNow, or Microsoft Copilot Studio certification
• Experience with enterprise AI assistants, chatbots, or automation platforms.

AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred to as AVASO) does not discriminate against any employee or applicant for employment on the basis of race, colour, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to providing equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavours. All employment decisions are based on qualifications, merit, and business need.