Moveworks AI Engineer

Moveworks AI Engineer Enterprise AI Automation

Experience: 4+ years

Location: Chennai, India

Role Type: Full-Time

About the Role

We are looking for a hands-on Moveworks AI Engineer to build and deploy enterprise AI agents, plugins, workflows, and integrations. This is primarily a development-focused role (80%), with some platform administration, governance, and production support responsibilities (20%).

Key Responsibilities

• Design, build, test and deploy Moveworks Agent Studio plugins, workflows, agents, and conversational experiences.
• Develop REST API integrations, including JSON, OAuth/authentication, webhooks, data mapping, and error handling.
• Build enterprise automation across platforms such as ServiceNow, Workday, Nextthink, Jira, or Zendesk.
• Develop automation for ITSM, HR self-service, endpoint support, knowledge discovery, and employee workflows.
• Configure conversation flows, triggers, activities, decision logic, confirmations, and access-aware responses.
• Troubleshoot production issues involving APIs, integrations, workflows, access, and bot responses.
• Work with business and technical stakeholders to convert requirements into production-ready AI automations.
• Support testing, UAT, releases, documentation, and continuous improvement.

Must-Have Skills

• Hands-on Moveworks Agent Studio experience with evidence of building plugins/workflows, not just platform administration.
• Strong REST API / JSON / OAuth / Webhooks integration experience.
• Experience with at least one enterprise workflow platform such as ServiceNow, Workday, Nextthink, Jira or Zendesk.
• Scripting experience in Python, JavaScript, or PowerShell.
• Experience taking integrations/automations through development testing production.
• Strong troubleshooting, documentation, and stakeholder-management skills.

Good to Have

• Nexthink, Snowflake, or Power BI
• Microsoft Teams/bot deployment
• Microsoft Entra ID / SSO / RBAC
• LLM and RAG concepts
• Moveworks, ServiceNow, or Microsoft Copilot Studio certification
• Experience with enterprise AI assistants, chatbots, or automation platforms.