Money Officer

1. Accept and process retail/commercial deposits, withdrawals, loan payments, and CASA account transactions.2.Maintain and reconcile cash drawer in accordance with bank policies, ensuring accuracy in cash handling and periodic check batching.3.Buy/sell currency from the vault as needed to maintain adequate cash levels.4. Assist with ordering, receiving, verifying, and distributing cash; manage excess cash and mutilated currency handovers.5. Count, package, and reconcile currency and coins as per bank standards.6. Support dual-control procedures during cash transactions and vault operations.7. Handle teller functions related to safety deposit locker access.8. Ensure all financial transactions comply with operational and regulatory guidelines.

1. Maintain strict confidentiality of customer and bank information.2. Answer customer queries and direct unresolved issues to appropriate departments.3. Participate as a team player in daily operations, coordinating workflow to ensure efficiency.4. Support branch operations such as bank opening/closing and general customer service.5. Represent the bank positively to customers and maintain strong professional relationships.6. Guide customers on digital banking options and assist in onboarding them to digital platforms.7. Contribute to customer experience enhancement through proactive service and assistance.8. Maintain and update customer traffic surveys for operational and service improvement.

• Industry: BFSI/Telecom/Any Industry

• Physical: 1. Physical fitness2. Mental agility3. Ability to do extensive field travel/work4. Ability to handle work pressure and demanding clients
• Other: 1. track record of past employment2. Positive reference check and clear civil report

• Travel: Low

Other details

• Time Constraints: Flexibile workhours as per business requirement

Compliance Related: 1. Aherence to Code of Conduct policy of the bank2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc.4. Ensure adherence to all bank policies, procedures, and regulations.5. Conduct regular audits of tellers' currency for accuracy and compliance.