MODULE LEAD - Gen AI

Location ? GURGAON (Hybrid way of working)

Shift Timing ? Normal Day Shift

Years of Experience: 5+ years

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Job Description

Product Owner ? Agentic AI

1. Role Overview

We are looking for a Product Owner ? Agentic AI to identify, define, prioritize, and drive delivery of GenAI and Agentic AI solutions from ideation and POC through production.

1. Key Responsibilities

• Define AI product vision, roadmap, use cases, backlog, user stories, and acceptance criteria.
• Identify and prioritize GenAI/Agentic AI opportunities based on business value, feasibility, and impact.
• Work closely with business stakeholders, AI/ML engineers, architects, developers, DevOps, and security teams.
• Drive Agentic AI use cases including single-agent and multi-agent solutions.
• Support AI solutions through POC ? MVP ? Production lifecycle.
• Define requirements for LLM evaluation, observability, quality, security, scalability, and performance.
• Ensure alignment with Agile/SDLC practices and enterprise architecture standards.
• Track product outcomes, adoption, risks, dependencies, and continuous improvements.

1. Required Experience & Skills

• Bachelor's degree in Computer Science, IT, Telecommunications, Engineering, or equivalent.
• 2?3+ years of experience in IT/Telecommunications. (good to have)
• Experience in GenAI, LLM, and Agentic AI use-case development.
• Good understanding of LLM architecture, RAG, AI agents, multi-agent systems, and AI application development.
• Experience with LangGraph, LangSmith, or similar Agentic AI frameworks.
• Understanding of LLM evaluation, observability, deployment, and productionization.
• Strong understanding of SDLC and Agile methodologies.
• Experience taking AI solutions from POC to production.

1. Nice to Have

• AIOps, Elasticsearch, DevOps/CI-CD, cloud platforms.
• AI/LLM security and responsible AI.
• Telecommunications domain experience.

1. Soft Skills

• Strong product and business mindset.
• Creative, innovative, and result-oriented.
• Comfortable working autonomously in ambiguous and fast-changing environments.
• Strong stakeholder management and communication skills.
• Excellent English communication and multicultural team-working skills.