MODULE LEAD - AWS

Primary Skills: AWS, Python, SQL

Tools Technologies: AWS Console, VS Code, GitHub, Postman, SQL Clients, ServiceNow, WinSCP

• Design, develop, test, deploy, and support enterprise integration solutions using AWS services and Python-based applications.
• Build and enhance system integrations based on business and stakeholder requirements while ensuring adherence to architectural and security standards.
• Manage and maintain production integrations, ensuring high availability, reliability, and performance across environments.
• Perform end-to-end testing, validation, and deployment activities across development, test, and production environments.
• Prepare and maintain technical documentation, test evidence, deployment records, and operational runbooks.
• Provide L3 production support by analyzing escalated incidents, identifying root causes, implementing fixes, and driving issue resolution within agreed SLAs.
• Collaborate with L2 support teams, business stakeholders, and cross-functional teams to troubleshoot integration and application issues.
• Execute configuration changes, job monitoring, and operational support activities to ensure seamless business operations.
• Implement enhancements to existing integration solutions and support continuous improvement initiatives.
• Monitor production workloads, perform health checks, and proactively address system performance and stability concerns.
• Support release management activities, including deployment planning, validation, and post-production verification.
• Manage ad hoc stakeholder requests related to integrations, data processing, system configurations, and operational support.

• Hands-on experience with AWS cloud services and serverless integration architectures.
• Strong programming skills in Python and database querying using SQL.
• Experience with API testing and troubleshooting using Postman.
• Familiarity with version control systems such as GitHub.
• Experience working in production support environments, including incident management and root cause analysis.
• Knowledge of ITSM tools such as ServiceNow and file transfer tools such as WinSCP.
• Strong analytical, troubleshooting, documentation, and stakeholder management skills.