Mobility Manager - Branch Supply

The role is responsible for building and scaling a reliable supply ecosystem comprising fleet vendors, operators, and drivers to support business growth. It focuses on end-to-end supply management, including partner onboarding, performance optimization, cost management, and compliance. The incumbent will work closely with Sales and Operations teams to ensure demand-supply alignment, enable new business launches, and deliver a consistent, high-quality customer experience. This role plays a critical part in driving fleet availability, operational efficiency, and long-term partner retention.

Key Responsibilities:

• Develop and scale a robust supply ecosystem comprising fleet vendors, operators, and drivers across Bangalore
• Identify, onboard, and activate supply partners in line with business requirements and compliance standards
• Manage vendor relationships to drive performance, utilization, and retention
• Negotiate commercials and optimize cost structures to support profitability objectives
• Plan and ensure adequate fleet availability to meet operational demand and support new business launches (Oncall and ETMS)
• Collaborate with Sales and Operations teams for demand forecasting, ramp planning, and seamless execution
• Monitor and improve driver and fleet quality standards, including onboarding, training, and compliance
• Ensure adherence to all regulatory requirements related to vehicles and drivers
• Support customer experience outcomes by ensuring consistent service delivery and minimizing supply-related escalations

Desired Skills & Competencies:

• Bachelor's Degree (Graduate in any discipline)
• Experience in the People Mobility / Transportation / Logistics industry
• Supply & Vendor Management experience
• Commercial & Analytical Acumen
• Stakeholder & Relationship Management experience
• Planning & Execution Excellence
• Compliance & Customer Focus